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ShopJeen Customer Service Phone, Email, Contacts

ShopJeen
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www.shopjeen.com
www.shopjeen.com

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1.0 7 Reviews

ShopJeen Complaints Summary

0 Resolved
7 Unresolved
Our verdict: Engaging with ShopJeen at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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ShopJeen reviews & complaints 7

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Newest ShopJeen reviews & complaints

ComplaintsBoard
S
1:53 am EDT

ShopJeen absolutely terrible company to deal with!

Absolutely terrible company to deal with!
I have ordered two tops from ShopJeen and paid $50. When they finally arrived two months later they looked nothing like pictures. Material was rubbish and very thin. Customer service did not reply to my messages so it was impossible for me to get my refund.
Recently my sister purchased an iPhone case from these guys and never received a payment confirmation. She also tried to contact ShopJeen but it got her nowhere.
ShopJeen is the worst place to buy from! Do not waste your money here.

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ComplaintsBoard
A
12:05 am EDT

ShopJeen items are still missing

Ordered from this website a few times and really like the items even thought they were obviously overpriced.
My last experience with ShopJeen was terrible and they still owe me!
The last time I've ordered from ShopJeen was about 5 months ago. One item was missing and I immediately contacted their customer service and they promised that I'll get the missing item as soon as possible, but I still haven't received it!
They are absolutely terrible and it seems like they don't care!
Better stay away from this terrible scam website!

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ComplaintsBoard
P
12:17 am EDT

ShopJeen Do not waste your time and money shopping here!

My order was placed about five months ago and still nothing. I asked them many times to cancel it and asked for a refund, but they replied with computer generated messages that made no sense. I want my money back now! But it is absolutely impossible to get in touch with someone from ShopJeen! Do not order anything from this scam site! I checked some reviews and found out that their quality is also super rubbish. Avoid!

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Is ShopJeen legit?

Our verdict: Complaints Board's detailed analysis reveals ShopJeen as encompassing serious risks, firmly establishing it as lacking legitimacy. This evaluation serves as a strong caution to potential customers to avoid any business with ShopJeen, thereby safeguarding their personal and financial interests.

ShopJeen earns 11% level of Trustworthiness

Serious Risk Warning: Complaints Board's evaluation of ShopJeen shows a critical trust level at 11%. Avoid for personal and financial safety.

With only 0% of 0 complaints being resolved, ShopJeen slow complaint resolution rate suggests poor service, lack of responsiveness, or a lack of helpfulness, causing frustration to users. It is obvious that the company has the lowest level of trust.

ShopJeen protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

The website belonging to ShopJeen has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

We conducted a search on social media and found several negative reviews related to ShopJeen. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

However ComplaintsBoard has detected that:

  • We found clear and detailed contact information for ShopJeen. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
ComplaintsBoard
R
7:22 am EDT

ShopJeen This company scams and didn't tell truth

The worst services, which I have ever received. I emailed the company www.shopjeen.com and asked if they had all items in stock. And the rep confirmed, but when I didn’t get the items on time, he told me that these items were out of stock. I was surprised to hear it. But he assured me that I will get these items and nothing has happened. The company mislead customers and needs only money from them.

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R
7:08 am EDT

ShopJeen I need money back, but the company has problems with PayPal

Almost a year ago I have bought from the company www.shopjeen.com. But the company hasn’t delivered the order, so I asked to return my money back. I have waited 6 months and didn’t get the money back. When I spoke with the rep, he told me that there were problems with PayPal. He asked me to wait, but I didn’t want to do it. I need my money back.

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T
6:47 am EDT

ShopJeen bad-quality and seller doesn't want to solve problems

Don’t buy from the website www.shopjeen.com. I bought three t-shirts and backpack, but the received items looked completely different as they were on the website. I emailed the seller and told him that it was unfair, but this guy didn’t care and started to ignore me. The quality was also bad and the t-shirts torn after couple of days. I highly recommend all users to avoid them.

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F
5:14 pm EDT

ShopJeen The t-shirt was used and smelly

I ordered backpack and one t-shirt from the company www.shopjeen.com. It was terrible deal, because the backpack was ok, but the t-shirt was already used. I understood it, because the t-shirt had really specific smell of human body and sweat. It was disgusting. I wrote complaint to the seller, but he hasn’t even reacted. People, be careful, because they sell already used and bad-quality clothes.

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Contact ShopJeen customer service

Phone number

+1 (212) 600-1679

Website

www.shopjeen.com

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