SUBMIT A COMPLAINT / The seller has sent the order to wrong address

Lawrenceburg, IN, United States

We ordered 3 puzzles from We got the confirmation info and receipt from them, but after 7 days we haven’t received the order. We emailed and asked to tell where the order was, but the seller shocked us. He told that he has sent the order and provided the address. But it wasn’t our address. We asked to send the order again, but he refused and asked to pay again. We have no idea what we need to do in such situations. Maybe someone can advise something.

Jun 9, 2015

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