Wu-Yi review: Scam, Fraud, 270

Call your credit card provider. They will dispute transactions no older than 120 days, cancel your card, and provide you with a new one.

Scam tea.

Wu-Yi Source Tea is one of the offers promoted by this CPA network:
http://mediatrust.com/jtmrewards/jtm-offers.html

Advaliant /Mediatrust
1.877.9TRUST5 (1.877.987.8785)

To talk to us about advertising on Advaliant, call: [protected]
To talk to us about becoming an Advaliant affiliate publisher, call: [protected]

Corporate Headquarters
MediaTrust
404 Park Avenue South 2nd Floor
New York NY 10016
Phone: 1.877.987.8785

Regional Office Locations

Toronto
579 Richmond St W. Suite 100
Toronto ON M5V 1Y6
Canada

Santa Barbara
24 E. Cota Street, Suite 102
Santa Barbara, CA 93101

The company behind Wu-Yi Source Tea scam is Just Think Media:

Canada:
11 Athabascan Avenue
Sherwood Park
AB
CA
T8A 6HT
Phone [protected]
corporate@justthinkmedia.com

USA:
AcaiBurn
PO Box 10233
Des Moines IA 50381

http://justthinkmedia.com/

You can report the above companies to the FTC and IC3 here:

http://www.ftc.gov/ftc/contact.shtm

http://www.ic3.gov/default.aspx

http://consumerist.com/5251497/easy-weight-loss-and-free-cash-a-dubious-product-online-marketing-empire-revealed

I have just seen my bank statement, and have been charged a huge amount of money for tea that I did not order! I had a free trial pack, and now am paying for a product that I do not want, and conveniently have not recieved! How do we put a stop to this? And how can we make people aware? It is robbery!
Anyone with an answer? please!

how do we stop them charging my account, what happens if I just cancel my credit card! help

I TOO HAVE BEEN RIPED OFF UNAUTHORISED MONEY IS STILL COMING OUT OF MY ACCOUNT. MY BANK IS STILL TRYING TO CANCEL THIS BUT CAN'T. HOW CAN WE STOP IT AND RECLAIM ALL THE MONEY THAT I DIDNT AUTHORISE FOR THEM TO TAKE OUT OF MY ACCOUNT?

My advice to everyone taken in by this scheme is to change your charge card number so these scam companies can't put more charges to your account. That's what I just did. I've been "round and round" with three companies today (which was surprising as I'd only purchased acai samples from two) and cancelled accounts I did NOT know I'd signed up for... and am getting refunds. The only ones they won't refund are the ones they charged right after I requested the "SAMPLE"...and that was the first billing for which I never received the product. From what I've read in this blog, that is typical of those companies... they charge your card that first month but don't send a product. That way they think you can't protest when they send the product and bill you the second month. They think. Two companies even told me the USPS verified that the first product had been delivered to my address. I never got it... only the one that was in my mailbox this morning. I contacted my credit card company and they're sending paperwork for me to protest the original charges. I'm also filing a report with my local police department and with the better business bureau.

Send an Email to teahelp@usa.com and canceled got a reply as soon as they got a recite from shipping tea back my 2nd box they refund my money lol still wating that was 1 year ago may it cost me the cost of the tea to send it back so now im out like 2times the amount so theres there email and heres there number1-[protected] pass it on phone i do weekly i want my money back and they took my oldest too she got such bad head aches from the tea she tryed to cancel ended up paying for 4 boxes befor she got out post back let me know if this helped you

i to was cought in this scam i emailed teahelp@usa.com i got out after 3 monthes so did my kid but i tryed asap and when 2nd box came they said mail it back then we give you your money back so i did and it cost me as much as keeping the tea email prof i sent it back they emailed a thank you and said i get all my money back i got zip they owe me 29.95x3 the outher site was never working the vanessa you wate for ide still be wating on no one ever showes up to talk to you or ever set up the classes that are sapotly there this tea gave my 22 year old very bad head aches and high blood presser she had to see a doctor becouse of this tea.this came with a letter saying after 60 day they carge you but after 30 they send out 2nd box and has a number to personal call the guy lol here it is [protected] it says call ant time so call often and if its still working the moRE THE BETTER HARASS THEM ps if you get money i like to know i still havent got mine back its beenmay of last year

I am in Tasmania, Australia and i am having un-authorised money being taken out of my bank also. How do contact them to stop this being done? Geraldine D.

I too have fallen victim to this scourge they have made two unauthorised transactions against my account for 47 dollars US to fix part of the problem i have reported my caRD AS STOLEN and have also contacted my financial institution coming from Australia makes this harder

I keep getting tea bags which I have not ordered and the money removed from my account.

They are a scam company & im trying to contact them with no luck as their email is not true neither is their phone number, they are charging hundreds a month & the bank wont stop them as they say im in a contract with wuyi tea, never trust them anyone reading this as they are real bad news. if anyone can help please email me on shallow.waters@live.com.au Lyndon Bushnell

Yes I am another mug that has been conned by these fraudsters ! I too orderd a sample of this green tea and have since been sent 2 cartons of this stuff and been charged for the priviledge.

I will be contacting my bank for a full refund and if they try to take any more money I will be taking legal action !

Annoyed GB

i have also had money taken 3 months at 42pounds! have cancelled my card, please anybody will that work?
Amanda

WARNING - Please be aware the only thing you are likely to loose with this Company is your money. Free trial is non existant - you fill out the form, pay on your credit card the post & package which you are told is about £4.00 and it comes up about £44.00 ! this is not free and it certainly isnt the Post & Packaging, but its too late youve paid it by then and they just keep taking. I did receive the tea but it was absolutely disgusting! I emailed them to say please dont send me anymore and NOT to take anymore payments from my card. Received a letter from my CC company telling me that I was overdrawn and it turns out they have taken a further 2 x payments of £44.00 each time! The CC company said we could NOT cancel the DD set up with them - even after explaining the situation, they still said no, they cant cancel it and that the rip off company are the only people that can cancel it! for heaven sake what is wrong with these people, dont they understand that this company is stealing from me? Anyway found a way to stop the payments - report your card lost and they will cancel your card and reissue with another one and a different number and no more payments will go through! whilst on the phone they told me that the company had tried to steal a further £44.00 pounds but as the account was in arrears again due to them they declined their request.
Please DO NOT sign up with this comany they are a BIG RIP OFF - PLEASE DO NOT SIGN UP WITH THEM.

Yes. I got ripped off, too. So much for the "free trial order", just $4.95 shipping -- that's where they get your credit card info. Even if you don't finish the transaction when you discover your account will be charged $59.95 in two weeks, you will then get a call from a telemarketer to "complete your transaction." I never said "yes", but I got the tea and the charge. There was no contact number or address. The contact number given the credit card company for challenging the fee is just a recording.

What I finally did was go onto the wu-yi source website and there is a live chat feature there. You must follow their instructions exactly. (I did a right-click "select all", ctrl-c, and pasted the conversation into Microsoft Word so I had a copy of the conversation). Put the RMU number they give you on the package and pay for a delivery confirmation. Once they have received the delivery, you use the live chat feature again and they will refund you your money. Ask for a cancelation number for your "membership" and keep the number for future reference. Hope this helps.

wu yi tea is a rip off, charged me $56.00 the following month after the free trial period for 3 boxes of tea i never asked for.they also offer a 60 day money back guarantee, but when i tried to contact them i couldnt find an email address. have had to go to my banks debit card fraud dept, and they said they are inundated with complaints about wu yi tea. so if anyone has an email address can they post it on this site please.

ME TOO...email customer support at WU YI TEA...they are one in the same and they pulled this same scam, so cancel it at your bank and report them. They got away with over $80.00 so far...so please take action, great scam they are running! They got me many~many people i guarantee it~

What a rip off. I ordered around Christmas and received my 14 day trial on Dec 31rst. I don't remember seeing any monthly auto shipping for this product or I would not have ordered it. When I got my second bromolite I checked into it and sure enough on my credit card I had a charge on Jan16th for this program. I also had another charge on Feb4th for product I haven't received. The company would credited me for Feb4th but not for Jan16th. Even though I have not opened the bottle. Their trial period and billing states the trial is one hundred percent risk free because for any reason you decide Bromolite is not for you simply call and we will quickly assist you with canceling your auto ship program as well as help you with a refund. I've e-mailed my credit card with my complaint and they will let me know in 7-10 days. Is there anything else I can do. Denise MIller mrafe@bellsouth.net

Here is some information from ConsumerComplaints I just received... Ive copied in some key words from the FTC.

DRI BROMOLITE - FIT FACTORY which will show up on your credit card bill as (Life Style and Fitness) and Central Coast Nutraceuticals (ACIAPURE) PH: 888.692.8352 ----- 3 MORE COMPANIES THAT EVERYONE NEEDS TO REPORT TO THE FTC.

FTC Busts 'Free' Sample Scams
Weight-loss supplement makers settle deceptive marketing claims

February 11, 2009
Makers of dietary supplements that lured consumers on the Internet with allegedly deceptive weight-loss claims and bogus "free" sample offers, and then debited their bank accounts or charged their credit cards for continuing shipments without their consent, have agreed to settle Federal Trade Commission charges that they violated federal law.

• Debiting or charging accounts of consumers who cancelled or tried to cancel, or those who were not adequately informed of the negative option features or terms and conditions, and therefore did not provide express informed consent for the debits or charges.

They also were charged with violating the Electronic Fund Transfer Act and Regulation E by debiting consumers' accounts on a recurring basis without obtaining the required written authorization.

I am as well requesting for a full refund of my money, including the $6.19 they charged me for S&H, because it was all a scam!

I had exactly the same problem. I ordered the free trial for 4.95 (6.19 CAD)for S&H. later I was charged on my visa $ 77.22.when I called them to clarify, I was told that this amount is the cost of the free trial! Thank God, I still hadn't opened the trial package, so I asked if I can return it in this case. and I traveled 120 km to return it. Still they didn't refund my money on my visa.
Today I'm checking my visa statement to see if they've refunded me the money, and in stead I see additional fees charged to my visa of $12.61 at the same date I returned their product, and it says "membership" and there is earlier charge of web access by wu yi of $6.16.

I don't know what to do to stop them of continuing to ripping my visa out. I don't know how much more $$ I have to pay for their free trial that I have returned

i am telling about the tea you send that tea for free trail and you send another three box tea which i did not order and you take my funds from my account which i don't want that

Hi there I did the same got the free trial of the wu yi tea and thats all i wanted but I recieved a package with 3 boxes which I did not order please don't send me anymore and cancel all my details.

I recently had my credit card number stollen. Someone used it to purchase several items in Great Brittain and in Germany. I recently moved to a state across the country and what did I receive from the mailman - a charge of $5.94 for this package that had been forwarded. I would have refused it at delivery but my teenagers were home and they paid the postage due. Now I never never placed an order for this tea but the people who have my credit card info did. I dont want this product - I didnt order this product - I need to know how to get rid of it. I have not opened the package either. I guess I should return to sender. But I will get stuck with more postage to pay.

Here Phone to cancel: [protected]
Here address where you can request refunds:
WuYi Pixie Pack
16192 Costal Highway
Lewis, DE 19958

If anyone can get a customer service phone number of this company, post it please

I do not want your Pixie Pack it make me sick, I sent you already emails and you continue to send this to me! Stop charging me, I do not want this product.

I don't want this stuff and I keep getting it.

On November 20, 2008 at 10:08 AM I placed an order on my VISA card for free trial 30-day supply of Wu-Yi Tea (60 tea bags) at a total of $4.95 order number 4203980. I have never placed any other order for shipment, however, I am seeing a charge of $77.22 on December 12, 2008 from WUYI TEA [protected].

I tried calling the number listed for cancellation but got a message that the service is not available to me. Additionally, I have searched the webpage for contact info but to no avail.

I am requesting a full refund of my money

Thank you,
Mark Thomas

So how do we gt a class action lawsuit going against these guys? this is riduculous A little research also implicates Digital River, and Aexxis - software companies they are doing business through.

The same thing happend to me. The questions is, what can one do about it? Please advise!

I have been contineously charged for 2 consecutive months with more almost $200 now and they said it's a free trial. They are not supposed to charged you if you are never happy! I sent them an email and said it was just the shipping that they were charging. WTF I want my money back!

I did not order this tea refund my card

can you please stop taking any more payments because you asked me to try your wu-yi tea for free . i did not ordered any tea off you so if you can refund my money you already taken of me . i have informed my bank.
thank you
kulwant sandhu

I am getting charges on my credit card and I believe the people at Wu Yi tea gave my information to these other people. I have had my name removed from most of them and asked for refunds on my credit card account but have had no luck with insiders secrets.com

BE WARNED!
The Wu-Yi product is simply oolong tea and it is not worth more than the local cost of such product.
My real complaint is with the company's disreputable way of promoting an offer that has hidden flow on such as money being charged within the free trial period.
DONOT fall for this highly questionable method of doing business. They are after your money and they hide behind the anonimity of an internet offer with no real contactable address or phone number.
Their offer is FREE? but you are chareged $37.00 (au) dollars for delivery. Then twice my account was deducted for once $88.-- (au) and just three weeks later another amount this time $99.00 (au). This is going to stop right now even if I have to close mybank account.
I have returned the goods and will demand my money back. I won't hold my breath though.

Once more BE WARNED, DONOT FALL FOR THIS SCAM !

I also was taken in by this scam! I ordered a 30 day free trial that I agreed to pay shipping & handling. You have 14 days to try the product before they automatically send you and bill you $67.09 on your credit card. It took 27 days to receive it (so I was hooped from the start). I received my credit card statement and found a charge on it, I hadn't received a 2nd batch of the product. I called the toll free number immediately and explained what had happened, she agreed to debit my account and I could keep the second batch (I had offered to return it whenever I received it). I also had her cancel my account. My next credit card statement had a debit on it - not for the full amount as I live in Canada and there had been a dollar exchange on it... BUT there was another charge for $67.09 as well. I tried calling them immediately and was put on hold long enough that my cordless phone went dead, I called again and had a 2nd phone go dead. There was a message that if their lines were busy to go through a web address that they gave over the phone line. The website didn't work... I then contacted my credit card company, she indicated that she got at least 10 calls a day (that was just her!). She said that I should return any product that I had and give her a call in 30 days so she could check to see that my account had been cleared up.

I managed to get through to them on the phone again this morning - customer service was extremely rude and said that there never was a 30 day free trial and they wouldn't refund any money...

I am old enough to know better! I may have to cancel my credit card and get a new one.

have the same thing happening to me!
how do I cancel this?
I have no way of reaching these people and it's not for lack of trying!

Help!

i have also received the wu-yi teaof which i did not order and an invoice of 180.00. tasted the tea but it is just like any other dsiet tea. i have tried to call the telepnone number they have written on the box but it does not go through. pliz help as this people are ripping people off.