Woolworths — delicatessan &service&
Despite the existence of a ticketing device and frequent confrontations/complaints to the managers, delicatessan staff rarely bother to utilize it AND will freely give every excuse (usually demontrably false or nonsensical) to justify their laziness.
More often than not those, to whom I complain, demonstrate more interest in defendong their staff and lowering customer expectstions than effecting reasonable change. Evidently "management" is not committed enough to customer satisfaction.
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