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Wish.com / there is something wrong with your user account. please visit https://www.wish.com/payment-issue to resolve this.

1 United States Review updated:

Every time when I tried to submit my payment, this message will appeared.
Before this, I received a message asking me to send my photo ID and photo of my debit card. I have sent it several times but did not receive any response.message appeared Lately, the abovementioned -"There is something wrong with your user account. Please visit https://www.wish.com/payment-issue to resolve this."
Please let me know what is going on with WISH.

Fa
Sep 22, 2017
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Comments

  • Pa
      4th of Nov, 2017
    0 Votes

    Every time when I tried to submit my payment, this message will appear: "there is something wrong with your user account. please visit https://www.wish.com/payment-issue to resolve this.

    This is the first time i order some articles from your shop and I can't pay it with my mastercard . First I had to send your helpdesk issues of my bank witch I don't have because it the first time I order., And then I tried it with my laptop and got the message above : there is something wrong with your user account. please visit https://www.wish.com/payment-issue to resolve this.
    Can You help me ? What must I do ? I had to log in with my facebook account. Thank You.
    My emailadress is : patrickdegryse90@gmail.com

  • Sh
      9th of Nov, 2017
    +1 Votes

    Can you help me

  • Pe
      15th of Aug, 2018
    0 Votes

    @Shawna Bass what wrong with my order

  • Sh
      9th of Nov, 2017
    0 Votes

    My email is shawnabass8232@gmail.com. can you fix this please

  • Do
      16th of Nov, 2017
    0 Votes

    Keep getting messages to contact customer service sent bank statement several times and all I get back is email I sent them If there not going to let people order they shouldn't be on line

  • Da
      29th of Nov, 2017
    0 Votes

    @Donna Cantrell Me too they want a bank statement but I use Paypal now they refunded all my Christmas presents and my account is blocked? and my Cybermonday discounts are gone! They keep sending me the same message. Too bad, I recommended this site to at least 15 friends. Now I'll recommend they stop using it.

  • Mo
      24th of Nov, 2017
    0 Votes

    Every time when I tried to submit my payment, this message will appear: "there is something wrong with your user account. please visit https://www.wish.com/payment-issue to resolve this. Please what should I do then. I have something I want to buy.. But I could not.

  • Da
      29th of Nov, 2017
    0 Votes

    @Mohamed Sarrah Conteh Me too they want a bank statement but I use Paypal now they refunded all my Christmas presents and my account is blocked?

  • Da
      29th of Nov, 2017
    0 Votes

    Wish.com wants a bank statement, but I use Paypal now they refunded all my Christmas presents and my account is blocked? I sent them a statement from Paypal and told them Paypal verified me when I payed with them. (Or I wouldn't be able to pay them?) I was a good customer.
    I also had discounts for cybermonday and group purchases I lost all of these discounts if I ever get cleared?
    I'm looking for another site like this anyone know one? I'll take my $500 there.

  • Ph
      20th of Dec, 2017
    0 Votes

    What kind of issue do you have with my account I sent my money through paypal they approved it, so you got your money, all my info is correct that I sent you (wish.com). so what kinda of problem do we have? If you would please get back to me on this matter and let me know what up.
    P Capul
    drpipeua364@yahoo.com

  • Al
      24th of Jan, 2018
    0 Votes

    I really am upset what problem is there with my account your payment is always available why can't I pay for my products it keeps telling me something is wrong with my account my bank said no problems on their end the money is there what is wrong with my account wish.com?i am a loyal costumer to your site I have been on this site since you came online why are you doing this to me fix this issue please it not fair or right I need this fixed now it's really upsetting me

  • Jm
      21st of May, 2018
    0 Votes

    I am getting the same message and was ordering items and always paid for them. I have not had a problem until the past couple months every time I try to order something I get this message. Please fix it. What is going on? Thank you

  • Su
      23rd of Jun, 2018
    0 Votes

    I keep getting the same message. I have dealt with your company for a good while now and have had no problems paying for items . Now I keep getting message there is a problem with payment. Can you help please?

  • Go
      2nd of Jul, 2018
    -2 Votes

    Am having problem about my payment issue anytime I want to register for payment they said I should visit https.//www.wish.com/ payment issue to resolve this. Please what should I do now to resolve it, because I really needs those items.
    Thanks.

  • Go
      2nd of Jul, 2018
    0 Votes

    Am tired of writing ok If u don't allow me to shop on wish I can go to another website buy.

  • Ko
      3rd of Jul, 2018
    0 Votes

    Yes same issue. Payment is not accepted. How to solve this. My mail-id is kunduru.kovid@gmail.com

  • Sh
      8th of Jul, 2018
    0 Votes

    Yes, same issue few days now...

  • St
      9th of Jul, 2018
    0 Votes

    it says theres a problem with my credit card info, l ordered before with the same card

  • Pr
      16th of Jul, 2018
    0 Votes

    It seems like wish.com doesn't need our business anymore. It gave the run-around for the same reasons as stated above but never got resolved. This started more than a year back (late 2016). This after being a regular customer with them for 1+ years with my orders being shipped all over the globe.
    Their support stinks - I got at least a dozen of their copy-paste support messages where each rep just repeats what the previous one had said. Sending info (that too sensitive IDs) and talking to support did not help.
    I have moved on to other vendors, suggest you do the same.

  • Ma
      24th of Jul, 2018
    0 Votes

    Has anyone gotten their account fixed? I’ve been trying for days with no response from wish. Anyone know what’s going on? Not everyone is having problems.

  • Ka
      9th of Aug, 2018
    0 Votes

    @Mariah2you I have been trying work a week now everyday and still not working.

  • Ka
      9th of Aug, 2018
    0 Votes

    Mines hasn’t been working for days now.

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