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Posted: Feb 2, 2014 by    


Complaint Rating:  82 % with 462 votes
82% 462
Contact information:
San Francisco, CA 94111, 20 California St. 4th Floor
United States
I bought dress and accessories from the website www.wish.com. I needed to pay $200 for the order, but the seller charged me for completely different price. I tried to contact the seller, but he replied very slowly. He told me that they had some technical problems, and they would return money. But they didn’t refund as well as they stopped to communicate with me. I wonder if there are other people, who had the same experience. Can you provide any good piece of advice?
Complaint comments Comments (249) Complaint country United States Complaint category E-Shopping


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A  1st of Jul, 2014 by    +7 Votes
I was a victim of card fraud after placing an order on wish.com. I ordered a cheap ring and then found 2 additional charges the next day. Thankfully, my bank noted it and returned the money. I promptly cancelled my order and make sure I tell others to stay away. Cool site, dangerous to shop on.
N  11th of Jan, 2017 by    +4 Votes
@Don'tshoponwish That just happened to me, but they waited about a month before they stole money from me. Had 2 unauthorized charges from Home Trust Paypal. Luckily I caught it before they could take anymore
N  17th of May, 2017 by    0 Votes
@Don'tshoponwish A bad feeling about wish I ordered two items that I ordered from Amazon that was all some reason a coming over she had got my money I want my money back and I am from Tiny on this company I'm going to report this coming into better business bureau if I don't see my money back on my card for ordering a guitar for my baby and another tour for my three-year-old I have not received yet going on for weeks and that's ridiculous
A  9th of Oct, 2014 by    +7 Votes
I made an order for several items +/- 100 euro, received several items i didnt oder and a shocking shipping bill of 369 euro. do not use this site its a massive fraud of cheap garments at cheap prices but the final cost is over 3 times the price. I feel sick
N  20th of Oct, 2014 by    +3 Votes
I order a jumpsuit from wish I still have not received my order yet I have already Paid for my purchase I'm getting no reply from wish at all I think this company is a fraud an i need my order now or the info for small claims court.
N  24th of Oct, 2014 by    +2 Votes
They used my credit card info for authorized charges. Do not use Wish.com. If you buy something from them. You have to check your cards activity daily for any unauthorized charges. It was fine for the first couple items but after that beware.
A  15th of Nov, 2014 by    +5 Votes
I placed an order for about $137.00, put all my information and they said that I was using a fradulent card. So I bought a prepaid card and got the same information. I'm going to take my business some place else. Aparently my name or my money is not good enough for them. Then on the other side I advise people to be aware of your cards. Ti bad, probably because of this comment they will loose some business. I hope they get back to me with an explanation.
N  29th of Nov, 2014 by    +10 Votes
I did not order nothing from wish.com but they have changed my account 5 times starting at a $1. And up to $27. Dollars I don't know how they got my card number but I hope I can get my money back..
A  3rd of Dec, 2014 by    +4 Votes
Ordered multiple outfits from wish.com and all took forever to recieve. When we did, they all came in on different dates. All were WAY TOO SMALL! There is no way to contact this company except by snail mail. FRAUD DO NOT BUY FROM THEM!!!
N  27th of Apr, 2017 by    0 Votes
@DanD518 1 415 503 3654
N  8th of Dec, 2014 by    +4 Votes
Wish I would have checked this company out before placing my order, Now I cant get no customer service rep and the contact button on the email confirmation I receive never goes through.. IM going to RIPPOFF REPORT and placing them on there . People need to know there FRAUD!!!
A  10th of Dec, 2014 by    +5 Votes
After reading these complaints I am so glad I used paypal. I do agree with the cheap products. Ordered a coat
for my daughter (teenager) Very thin material, lining was fur that shed. Coat was way too small and I even ordered
a size larger. The coat was shipped in a 10 x 13 env. I have been sending email for the past 5 day. Have not gotten
a response yet.
N  23rd of Dec, 2014 by    +4 Votes
I have ordered a coat for my daughter for xmas...it was due for delivery between 12/13 thru 12/19. It's now 12/23 and still no coat. So I tried to get a hold of a Wish representative and you cannot even find a phone number for these lames. Just an e-mail and an address out in San Francisco, CA. So i went ahead n e-mailed them 3days ago...3days later..NO response. I sent an e-mail again today...wont hold my breath though. Hey Wish...if you are going to crawl in bed with every other country in the world...make sure the sellers are at least replicable. Because its quite obvious there are a lot of shady characters you are continuing to do business with...that are ripping off your customers and making you out there in California, USA look like a bunch of fools. I would say its time for Wish to get rid of the bad distributors ...keep the good ones...and run a credible business before you all lose out on more business with good customers...or lose your business...website and app all together!!!
N  31st of Dec, 2014 by    +8 Votes
My name is Terrie Thurmond, Agree. order 12-11-14, my order is still late. Am mad. 404-873-1894. what can i do!!!
A  14th of Jan, 2015 by    +3 Votes
My daughter ordered some things on Wish back I. December she got a email that said it would be here the 6 through the 21 of December then she got a different email saying it would be here 8th or 14 of January it is the 14th day and still nothing we called the post office they said her package went to some other person in Denver co we are in mi how does that happen we will never be buying a damn thing from wish again they ruined my draughts Christmas what she ordered was to be gifts for my self and her boyfriends mom I will be telling every one I know and posting to Facebook about what sorry business they are
N  18th of Jan, 2015 by    +6 Votes
I Placed an order and with in two days I saw a fraudulent activity, I had to close my card and account. Please avoid this site and is dangerous.
N  5th of Feb, 2015 by     Best Advice +17 Votes
Wish.com is a fraud I order couple of items and site says delivered and received nothing I called my bank they said its deliver I contacted wish they said its delivered. I requested money back didn't work, I requested money back on items that haven't left the facility yet and they said its shipped over seas already its sulks hit company. Do NOT order from these frauds. Its not the money its the principle. I'm sick to my stomach just thinking about it and probably wish.com main office is overseas so nobody can sue them or anything. Frauds frauds frauds
N  27th of Apr, 2017 by    +1 Votes
@Gary1980 ContextLogic, Inc.

Sansome St. 40th Floor
San Francisco
United States - 94104
N  17th of Feb, 2015 by    +2 Votes
I order a few items as well and I realized now it's fraudulent. It said it came from San Francisco, I only live 6 hours away. It's been over a week. My name is Laquita Harvey, from Las Vegas. I can't stand folk like this. The FBI, need to shut them down. ASAP.
N  21st of Feb, 2015 by    +2 Votes
A couple nights ago I purchased two items on this site, one for $14.00 and one for $6.00, now I see a message pop up on my phone that my order went through, when I try to go on the site they block me out, a $364 purchase was made in San Francisco! Now I have to close out my card, not to mention my bank said this will take any time from 7 to 90 business days before my money get back to my account, I truly regret going on this site, and would advise everyone to stay way from Wish.com!!!
N  2nd of Mar, 2015 by    +5 Votes

wish.com - Won't contact me about return
United States

DO NOT order from this company!!! After reading other complaints I am now going to have to check my bank statement and be sure that we have not been charged for additional items!!! The coat I received did not fit and they are giving me the run around about returning it and getting a refund!!!
N  2nd of Mar, 2015 by    +6 Votes
I pay for an order an when I receive it, and it was broke . I'm trying to contact them so I can return it but there's no phone number for them . I'm not gonna pay $20 to send the item back and the item cost me $13 and $2 for shipping .
N  3rd of Mar, 2015 by    +6 Votes
Yes a big time scam and they just got caught. WARNING TO ALL PEOPLE USING WISH< STOP USING IT and tell everyone else to stop asap.

They are a huge scam. I have some instead information that I will release here under this fake account...

They are being investigated by the IRS, Fraud Bureau Department and FBI or at least my source says that it is about to start. Huge Law suites under going or on the way.

Think about it, they send products that are nothing like what they advertise, mostly from companies in china and japan...which the U.S government has even told the public, applications like this one are a dime a dozen and some get bigger than others, mostly because their employees are the ones giving ratings, creating fake accounts to give fake reviews and telling people to join and buy off the site.

They use strategic blogging methods to make people think that the site is legitimate, which is fraud. So basically what i heard from my resource is they pissed off the wrong person, that person starting asking his colleagues in Washington to investigate this company, they did and they are gonna be in some huge trouble.

also I have order from wish three times, and sent back all three items, while paying to have them sent back, its all counterfeit items and they lie about the price deduction...to make it look like you are getting a huge discount, which again is against the law...

N  5th of Mar, 2015 by    0 Votes
I made a order with wish they keep changing the shipping date no one will return my email 9 days still nothing but they sure will get the money from your account

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Sansome St. 40th Floor
San Francisco
United States - 94104
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