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Wigsbuy / unprofessional thieves

Aug 1, 2015
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These people are extremely unprofessional. I ordered a very expensive item from them and when they sent it to me it was the incorrect item. When I emailed them asking for an exchange they REFUSED to exchange them and when I asked for a refund they said they would only give me a percentage of my money back and I have to pay the shipping to send it back because they already wasted their money on making the product and shipping it but it's not my fault they sent the wrong item so why am I being punished for their mistake. If they would have just done the exchange they would have come out winning because I needed to order from them every six months but they still refused. This is unjust, they are basically robbing me.

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Wigsbuy Logo Wigsbuy
Customer Care Service
Room. A 1602, Building A, Xijing International Electrical Centre, #3 Electronic West Street, Yanta District
+86 296 853 3057
+86 106 290 1050
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