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Wet Seal / Terrible store

United States
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I had a very stressful experience with Wet Seal and they gave me nothing but headache. I decided to order from them because they looked like a reliable company and I heard about them from my friends.
My item arrived damaged and there was a big tear on the inside so I contacted Wet Seal customer service and asked for a replacement and the person I spoke to was extremely rude and nasty. They said that first I have to send the damaged one back and then I'll get my replacement. I did as they said and sending it back cost me a fortune! Such a terrible store!

Li
Jun 03, 2016

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