The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

wen haircare / Hiar product does not work well

1 3926 Echo Valley DriveEau CLiare, WI, United States Review updated:
Contact information:
Phone: 608-381-0497

I used wen hair care products. I used it multiple times and it just made my haire look very dirty and greasy. I am not happy and am sending it back. My cell phone number used to be [protected], i am in the process of moving and the above phone number is the best way to reach me. I am sending it to the North west street adress in Coudersport PA. I expect my card to be credited as promised and no further shipments made. Kim Brandow

Sort by: UpDate | Rating


  • Gc
      30th of Jun, 2010
    0 Votes

    I had used this product and it did not work. I called to cancel, it took quite some time and a couple of transfer with someone stating 'let's see what options are available to you'. They read the instructions as if you are using the product wrong (this product smells great - that's it - smells great, doesn't do anything else). Then they try to convince you to get the other scent which is advertised for different hair type (kinda makes clear it's not for a specific hair type). After repeating over and over that I wanted to cancel, they canceled, I asked for a confirmation number for cancellation and that was that. No more charges. However, on a monthly basis they send a 'We miss you card' asking to come back. Which really ticks me off considering I canceled because the product does NOT work.

    All those actors they get to promote these items should be sent letters to see what their false claims do to their credibility.

Post your comment