Wells Fargo

I used to have a secured credit card with wells fargo for 5000 dollars. All of a sudden wells fargo cancelled the

account saying that I had supplied them with a cease and desist notification. I did not send any notice to wells

fargo. I asked them for the letter which they cannot produce.

Now the issue is that my secure deposit of 5000 dollars is not returned. When I visited the branch I was told it

will come in 7 business days to my mail. When it did not I called Wells Fargo and a supervisor told me that it will

take 60 days. I asked for a letter from them that this will be done. They have not given it and except for my account statements I have no proof that this exists

The account was cancelled on Oct 1st.
I really need my money immediately. I put that money in Wells Fargo in good faith. I did not do anything wrong. Now

I do not have access to my money.If they cancelled my account then they should at least return my money to my checking account.

I request any help I can get to get my money back

Wells Fargo refuses to reduce my mortgage payment after we had the local government approve our application to not pay school taxes due to age/finances under their programs to benefit seniors with certain income levels. The approved it the first week of October 2014 and calculated the new monthly payment . We were told this would begin (the lower payment) on Nov.1st 2014. Today, October 17, 2014, when we called we were told no reduction would be given pending further review in May of 2015. The county gave us this reduction in April/May of 2014 and Wells Fargo told us we had to wait until their review in October 2014 (when we contacted them in August 2014). We are absolutely entitled to this reduction because our property taxes were reduced by almost two thirds! They are absolute liars and crooks. They just want to keep the money. Does anyone have any information to help me fight this?

I got into this 48 month lease just did research on this lease, because I honestly just thought it was bulky and ugly and not something I wanted to travel with for my business since I travel a lot. I now know the hell it looks like I have gotten into. I have not yet tried to cancel my lease, Nor have I even ran one purchase or set up the card processor, NOR have I even set up the cc processor. They keep calling wanting me to set it up but I am always gone. I am sure when I call in and request to cancel my lease I am going to get the same options as everyone else, Buyout for 3000 or just stay stuck. Funny that day I was at wells Fargo setting up my business account and trying to get a small loan for a camera rig. They told me it would be around 50 for the lease I am paying 78 a month it looks like though. And on top of that they declined my loan request. So they are fine denying me but I am the one in a 4 year marriage with them.

I would like to know if anyone has any recommendations of what to do. This is not right. And I would LOVE to hear from anyone regarding this issue. Jordan.[protected]@gmail.com

Was quoted 343.17 for insurance if paid in full. Realized I needed 90.00 to get chantix so offered 200.00 down balance next month. Rep from Progressive gauranteed no change in price. Went on internet found out balance was 220 plus. wells fargo sucks for giving me a con artist fraud. Can't get money back or cancel unless I fill out forms in Fla. So much for Wells Fargo. I'LL BLAST THEM 'TIL I DIE. All negative comments forever.

I was in an auto accident a few months ago where I was stopped at a red light and a customer of Giecos rear ended me in a 45 mph zone throwing my car into the car in front of me.After reporting the accident I scheduled the inspection of my vehicle with mrs nizbit the adjuster.During our meeting it was explained to me that Gieco would put me in a rental car at no cost.I specifically ask so it wont cost me anything, Mrs nizbit replied no. After scheduling my vehicle to be repaired at the body shop, it was necessary to obtain the rental on a saturday due to the commute i take to work every week. Once i got to enterprise they contacted my auto insurance who would not cover me in the rental, They then called giecos 1800 number who said they would not cover the insurance either but to contact the adjuster to see what they could do.Having to be at work Monday and the imformation mrs lizbit told me I took the rental by no choice due to no transportation. after a few days enterprise called me and charged my account 155.00$. after a few more days i recieved a voice mail that enterprise was trying to charge my account again. I then proceeded to call a banker at wells fargo. I explained the situation and that gieco said i wouldnt have to pay for anything.I told the banker i would like to cancel my card so it could no longer be charged.The banker cancelled the card with the understanding that my account would not be charged again. I checked on my vehicle at the body shop where i was imformed that they where held up by the adjuster not returning their calls or emails delaying the return of the rentalOnce my car was completed I returned the rental to Giecos office where I spoke with mrs lizbits mannager where i told him she stated i wouldnt have to pay for anything and I specified that im not paying anymore i was already out 155.00 and even said ill take that loss but im not paying anymore. The manager said he would contact enterprise and cover the remaining balance.a few days later derik from enterprise calls me, agasin I explain that the manager at gieco said they where going to cover the rest he said he would contact Gieco.three weeks later on my birthday I was waiting for a check to clear where i had my work boots rebuilt.the following morning i checked my account and was over drawn. With no curtousy call enterprise ran over a 250 charge to the cancelled card. I contacted my bank immediately where they didnt care what the previous banker said the card can still be charged due to enterprise putting a hold on the card. I then called Enterprise where derik answered the phone. As I was explaing the situation he said yeah that was me you talked to let me get you a manager. Speaking with the manager Gieco never contacted them nor did they contact Gieco as they said they would. Now Gieco wouldnt even return my call. So in a nut shell Gieco is not holding up to there part and delayed the return of the rental running the bill up that they agreed to cover twice.Enterprise never contacted Gieco and fraudulently charged my account with no knowledge close to a month later.Wheres the common curtousy. Wells Fargo allowed the charge even after the original banker agreed after canceling my card it wouldnt be charged. Their answer was well that banker may not have known.Well then what kind of employment are they if supposedly they dont train their employees. In the mean time Im over 350$ in debt plus another 96$ i had in my account for the check for my boots and hopefully no criminal charges will be brought up on the returned check for the boots in the amount of 83$. All because I was sitting at a red light minding my own buisness when Giecos customer rear ends me. How does that work I go into financial distress from someone hitting me, Ididnt wreck into nobody. the amounts are rounded off not including the overdraft and return check fees yep theres 2 additional charges can get bank statements and the crummy report including scratches and dings that arent there by mrs lizbit. I just purchased the car last december there where no problems. I also told mrs lizbit of the electrical problems im having as in sun roof not closing she said she would have it looked at yeah right. i also told her about my car over heating and loosing coolant. Her response was your car wasnt hit that hard. I didnt know she was in the car with me when their customer plowed into me about 30 or 35 whipping my back and neck around. I had my foot on the brake its a stick and was still thrown into the car in front of me

Don't ever open an account at Wells Fargo Bank. They are a bunch of crooks. They charge a fee of seven dollars and fifty cents to cash a check written on their bank. This practice is a disgrace and then they wonder why they are losing business. I will never walk into a Wells Fargo bank again as long as I live.

Wished me Happy Thanksgiving.I wanted my checking out legally.She only understand me to be the legal Customer.Allowed another Manager at different Branch to speak for my Bank account at her Branch.Did not have any authority so justice was taken from me with this not helping me who had thousands of transactions staying on my small budget plan for me Mr Chris legally gave me the account to handle my bills not Agents freezing my account.Rachael a real Bank Manager for Wells Fargo had knowledge at Port Arthur Branch assisting me to close my account safely.Complaint is left for them to be aware not to treat me like it was a bogus checking account

We received an annual report from Wells Fargo, claiming there was a shortage in our escrow account. When we called regarding this, we were told it was because our county and city taxes had an increase. Upon further research (with tax authority) there was no increase.
Wells Fargo wanted an immediate payment of $749.23 and monthly payments would go up, from $889.50 to $936.69. Or the second option was for mortgage payments to increase to $999.13.
After numerous calls, they are now admitting there was no increase in taxes but that the original paperwork and figures were calculated incorrectly.
It's impossible to get an actual bank employee on the phone. Only call center answers.
We are first time home buyers and are at a loss of what to do.

I will like ti report this company because wells fargo and grossinger autoplex run my credit without authorization. This cause damage to my credit and is illegal. If the employer for both companie are agree to do this is unaceptable. I report this situation because is something delicate and the company can be affected.
I need the company send a letter to report credit company for the inconveniences. Thanks
Case# [protected].

Wellsfargo needs to have a better process about ethical issues
Across the company.
Several team members are being let go without having the opportunity to maintain their jobs. When ethical issues are being reported investigators are not making correct decisions and making favoritisms to certain team members
Last year 4 several bankers were let go because they were alternating customers documents due to lack of proper system or equipment that wells fargo was not providing and making a poor environment in the branches for team members.

The code ethics guide states that if any alteration or falsification of documents or deleting information from the system will cause termination

However investigators are not following the correct path, they have several cases were team members are altering and falsificating documents, they are not being fired they still have their job because they are top producer!

What is the company doing to prevent to do all these ethical issues and keeping team members that don't belong in the company which causes customers to feel uncomfortable and probably loosing trust due to so many gamming happening in the branches.

Leaders are aware of the situation but they don't do a better job to prevent these issues.

I am still an employee at wells fargo and I am afraid of what can happen to me if I don't make my sales or if someone reports of something stupid and I get fired I am not giving an opportunity to keep my job

Overall wells fargo is being smash in the media and loosing reputation when they need to control these issues and review their cases about people being fired for something they can be coach or place under review

I am the Power Of Attorney on my father's account with Wells Fargo. He had his checking, savings and credit card with them. My father is almost 80 years old and needs help managing his money, specifically, living within his means. I monitor his account somewhat frequently. Last month, Wells Fargo took out 10 percent of his credit card balance from his checking to pay his credit card. This amount was too high as he owes $7, 000 on his credit card. I spent a good deal of time speaking with the Wells Fargo Clerk have the automatic withdrawal for 10% stopped as that was taking almost half of his current income. I setup an arrangement for a fixed amount of $300.00 to be withdrawn. A couple of days ago, I was alerted that he went into his overdraft. Someone, the lady I spoke to had the FULL balance deducted from his account. This left him with a 0% balance in his checking and made a complete mess of his accounts. I called and was transferred to the manager who told me that there is nothing that they can do. I went to my local Wells Fargo Bank and they called on my behalf. Wells Fargo told me that it would be three to four days and my fathers account would be credited. It is the fourth day and nothing has happened yet. I had to give my father $500.00 to last him until his account is corrected. This is unacceptable. If I would not have helped him with his finances, he would have had no money for food, gas or other essentials. Wells Fargo literally stole his money from him. They had no permission to take that much from his account and then have the gale to say that there was nothing that they could do.
CRAZY! HORRIBLE! credit card!

I tried to refinance my mortgage with Wells Fargo. I was told I could not because I must reaffirm my mortgage loan first. Since I had entered bankruptcy almost two years ago, I would have had to done this prior to the bankruptcy. I told Wells Fargo this and they refused to listen. They said they would never grant me a loan despite my monthly payments being on time even during the bankruptcy. At first they were ready to grant a loan and the when I told them I was not able to legally affirm the loan they wanted nothing to do with me. I have spoken to other finance lenders and they have never heard of it. Needless to say it was very disturbing.

Wells fargo bank fradulantly stoled $630 in nsf fees and overdraft fees without proper authorization totaling 18 transactions from april 1, 2014 - april 23, 2014. They did not have proper authorization to repeatedly steal my money out of my account. They took most of my direct deposit and now I have no money to buy food to eat. I am poor too. So they fraudulently used my own hard working money to profit and help maintain their wealthy customers bank accounts and high interest rate profit.

Also if my account was in a negative, they should have rejected all payments to prevent any charges. But because they wanted to profit from the poor people like me, they charged me an inexcusable and excessive charges that will later affect my credit history and my pockets.

This is unfair and wells fargo should be fined substantially and I would like my money back.

I even called the executive office and spoke with amanda peters and she did nothing.

We are in shock. Just got off the phone with "customer service." Never have we experienced such uncaring, rude, and down right nasty representatives. Yep, went up the so called "ladder." We asked for the $25 late fee to be waived. Never late. Never. Not once.
We tried to explain we made an honest mistake. We recently returned items and we thought the refund counted as a payment. When I received the bill I saw the late charge and called the "customer service" number. We were told because the payment is 8 days late, they cannot waive the late fee. What? Really? 8 days late. For this, we endured the worst customer service ever!

I can't believe how we were treated on the phone, and Wells Fargo has the nerve to call the place we called "customer service." The first rep we spoke with was so rude. When we asked for a supervisor, she responded "She's just gonna tell you the same thing." Then came Stephanie, oh she was a piece of work, too. Her remark " Well... you are not going to get to the president or a VP" I guess the only one in the company that can waive the $25 late fee IS the president! Really?

Now it's just the point of it, I didn't even want the late fee waived anymore, but hey, that is probably how this company makes it's money. So, the next rung on the ladder; got to speak with Sean. Oh what joy he was. His quote goes like this "He's unauthorized to transfer to someone hire up in the company at this time." He goes on to say, "my boss is Tom." So disappointed Sean couldn't transfer us to Tom. Anyway, we will never in our lifetime do any type of business with Wells Fargo Financial National Bank. Closing my account and moving on.

I was charged a $150 Inactivity Fee on my business credit card statement even though I make monthly charges and keep my card active. I called and the banker said she could waive the fee, but I would have to charge $5, 000.00 or pay $500.00 interest. The banker I spoke with had some helpful suggestions and was polite, but I think this is not the way to treat your paying customers. I never miss a payment and have been paying my balance down. I think Wells Fargo's fees like this are unscrupulous and there needs to be federal regulation on bank fees.

In I asked for a disability accommodation; and they refused me access to that right of the ADA law. I simply asked for a date change of due date to meet the other bills that I have so that I could remember my due dates all together, that would re-insure my timeliness with out fail. Due to an accident beyond my control I requested this again...and again today and received the date change finally, however I'm stuck with late fees that Wells Fargo Financial Corporation refuses to help me with...or work with me at all. They appear to be a Very, Very GREEDY company, and not willing to help a person with a problem after spending approx $2, 700.00 with in a year without missing a payment. If you ask me a person that is to be considered rather an expert at dealing and helping others succeed in the business world of social media. The mere fact is; if I had that business this isn't the way you treat customers, nor other business owners customers that are you're ... business partners. Tammy Mathias Social Media and Business Matchmaker, and Linked- In Expert.

I opened a new checking and savings account at Wells Fargo in San Mateo California with a 7460.00 check from my 401k plan. I was told they were going to put a hold on my account for 7 days because the amount of the deposit was over 5000.00. I looked online in my account to see if my check had posted to my account, and the check is still being held from my account for the same reason, now my waiting period is 9 days! Hello! I have bills to pay! The check is from my 401k Fidelity account I doubt very seriously its going to bounce! This is plain ridicules! I plan on withdrawing my money and going elsewhere.

Have been caring for my 89 year old Mother for many years now. Took her to the Wells Fargo to have my name added to her accounts in order to assist her with her finances. Branch manager, Susan Churchill refused to assist even though my Mother was present at the bank. After leaving the bank, I received a call from Adult Protective Services indicating Susan Churchill had contacted them and advised I was trying to steal my Mom's money!
I told the investigator that my Mom's Neurologist advised me to have my name added as she was dealing with Alzheimer's now. My Mom doesn't remember her PIN number and hasn't paid her bills in several months now so, everything is just sitting. Not being paid and collections letters being received.