Wells Fargo Bank / inept, incompetent, deceptive
Stay away from wells fargo bank!!! My attempt to wire money from my account to a corresponding bank in canada resulted in lost funds, misinformation, lies, abusive behavior by management and failure to make any attempt to solve the dilemma.
My inquiries into what happened to my money were met with made-up excuses, recriminations, and a how dare you question us attitude.
Even the bank manager stated to me to that some employees are not thoroughly trained, which is common in the banking industry. That I and customers alike should expect it, and to live with it!
That made me feel very secure about wells fargo handling my money.
No one, including branch management and upper level managment appologized for my inconvenience, concern and anxiety. No one cared about making any attempt to trace and find out what happened to my money.
I was able to finally meet a non - management wells fargo employee that cared about the customer and not at all interested in false bravado.
She immediatly set about to research and trace the lost wire.
Unfortunatly, after getting nowhere for a week with the so called managers, I now have to wait an addtional few days to trace the funds.
I do not expect the young lady that finally assisted me to advance very far with wells fargo. She is the only one that actually displayed intelligence and compassion. Obviously a rare commodity at this moscow idaho wells fargo branch.
If you deal with wells fargo, get out! If you are thinking about it, don't! If you must, remember that the chance of confronting incompetence is far greater than you think.
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