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WeightWatchers.com / unauthorized charges

1 WI, United States

I joined weightwatchers.com for a three month trial period. At no time did I have to authorize any additional payments, however I now received my credit card statement and they timed it so that two months of additional fees had already been charged to my account. It is not possible to speak to a live person and the online response says you had to read allll the way down to the bottom and cancel if you didn't want to continue. Shouldn't you have to authorize additonal charges rather than authorize a cancellation? I encourage anyone with similiar problems to contact the Better Business Bureau as they have already given weightwatchers.com an unsatisfactory record: http://search.newyork.bbb.org/reports.aspx?pid=44&page=1&id=21583

Has anyone been successful fighting the unauthorized charges?

Very disappointed in WI

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