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Weight Watchers / monthly membership registration

1 North Miami Beach, FL, United States
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As a Canadian spending the winter in the United States I wanted to join WW. Last winter while in the States I was unable to register monthly because my US visa was not associated with a US address. I did not know this or was told prior to joining. It took several hours of frustrating calls to find this out and get my money back. I then joined weekly and was not able to use etools. Before joining monthly this winter I called WW and they assured me if I used PayPal I would not have the same issue as last year. This is NOT true as I was not able to join online with PayPal. Yesterday I once again spent hours on the phone with a WW representative that had to always put me on hold to speak to her supervisor about my situation. I still cannot join monthly and have no idea how I will get my money back. The incompetence and lack of knowledge of the phone " help" makes me question joining this winter.

Jan 8, 2016

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