SUBMIT A COMPLAINT

[Resolved] Wadidisgusting customer service

I tried to order on this site but the system wouldn't register my details as I'm a woman living in UAE. Apparently only men and non western women can order directly from wadi.com. When I contacted customer service I was met with nothing but the same chauvinism, racism and disrespect. If wad.com does not wish for western females to purchase from their website it should have a banner stating so.

  • Resolution Statement

    Customer Service has done everything in their power to resolve the complaint. All attempts to contact the customer have failed. Therefore, the complaint has been annulled and must not be considered where image of the company in question and its services are concerned.

  • Wadi General Trading Customer Care's Response · Apr 04, 2018

    Hi Lala,
    Wadi is an open market to all people, our vision is to make the world smaller with providing a one platform allows all people to buy different products from around the world using one place. We do apologies if you have faced a situation with wadi earlier, but please be sure that we are doing our best in creating a family for all kind.
    For that accept our apology promising you for a better experience, its been almost a year now wishing to start a new one with being part of your happiness.

    Wadi.com

La
May 19, 2017

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