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Volkswagen / services are terrible..

1 Stamford, CT, United States

The service is just unreliable and terrible all in one. No wonder why the reviews on Volkswagen Stamford are poor. I've been waiting on my car for almost a week now, they thought they found the problem but they actually didn't until yesterday. I hate this service and they don't care about their customers and what they have to say. By far the worst experience of my life at Volkswagen. Before they tell people what the problem is, they have to make sure they know the problem. I've been anxiously waiting for my car and this is just ridiculous. They said it was a faulty fuel pump switch and now they're saying it's a faulty fuel pump overall about 2 days later. This is unacceptable. Hope you guys can pay more attention to customer needs.

Kd
Jan 12, 2019

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