Vodafone / abusive past due amount collections
Dear Sir / Madam,
My name is Sushant Agarwal and I have been a user of Vodafone (earlier Hutch-Essar Group) mobile services. My mobile number was [protected].
It has been more than 3 years since I shifted out of Delhi and am currently based out of Bangalore but I continued using the moblile phone connection and paid the bill on time till about a few months back when I realized that I was being charged for calls not made by me and the talk plan was changed without my permission. I communicated the same to Vodafone and called them to resolve the issue but there was no satisfactory resoultion received from their end.
I also shared my bangalore phone number[protected]) with them and asked them to call me to resolve the issue but I never got a call from them. I have not run away without paying the bill, I am willing to pay the bill if the issue is resolved satisfactorily as communicate by me in all my communication with Vodafone customer care.
Today I got a call from Vandana Srivatava, Room No. 24, Patiala House Court telling me that there is a case that has been filed against me with the file number RD-8123. She also told me that there have been multiple notices sent at my home address in Delhi where my parents stay. She asked me to get in touch with Mr. D K Sharma(advocate) on phone number [protected] to get the details of the case.
I called Mr. D.K Sharma and he told me that I have run away without paying the bill of Rs.1500 approx and that he'll send people for collection to my house in Delhi who can harm my parents. He abused my parents and me over the phone and used vulgar language. Towards the end of the call he told me that he'll harm family in Delhi.
I am very upset about this and would request you to please take some action against Vodafone and Mr. D K Sharma specifically for threatening & being abusive.
I have the following information aboout D K Sharma
D K Sharma (Advocate) - Patiala House Court
Phone # [protected]
I am in bangalore and am not in a position to take action against have and file a complaint personally against him with Delhi police. Request you to please help me with this case
Thanks & regards,
Mobile # : [protected]
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