The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Vodafone / irresponsible behaviour of customer care

1 India Review updated:
Contact information:

I called up at vodafone customer care no. 55666 on 5thDec.07 to enquire about blackberry services plan & i spoke to below mentioned people in a chronological order ,first of all no one has idea about the services ..they are not trained enough so as they have a good product knowledge with poor communication skills...moreover everyone put me on hold for a minimum of 5-10 min ,took my name & no & disconnected the call ,i have the recording as well on my mobile...Even there supervisor who are good for nothing namely
Mr. Pradeep & Jaspal assured a call back & which never had happened....

Names of Executives attended my call:
Bhawna,Manoj,Khushi,Rahul,Pankaj & mala

This is really frustating i have wasted more than an hour in total on these calls & then also i have not get my query responded by these people....this is really frustating...after this i will arrange this article to get into the media ..

Sort by: UpDate | Rating

Comments

  • Ve
      27th of Jul, 2008
    0 Votes

    I am using a vodafone postpaid connection last 2 month std sms charged in my bill but i am not sending any type of std sms. the month of june in my number std sms charged 197/-rs and the month of july my number std sms charged 98.80 some thing. but ia m not sending any std sms and all std sms sending on a particular Reliance number and this number is unknown for me...iam very worried because if iam not sending any std sms so why i am charged . plz take care of my number because iam a old customer of your network. i thiink some one other using my number but this is not possible becuase i am not sharing my mobile to any other person even my friends & my family person also. your customer care excutive not solve my problem so iam forwarded a complaint.so kindly solve my problem snd refund my amount...plz this is my humble request solve my problem and plz call back me...
    Regards:- LALIT KAPOOR

Post your comment