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Vodafone / post paid service

1 India Review updated:

Sir
I was using hutch prepaid connection, i got a call from customer care agent for the request to change my prepaid connection to post paid connection to save the call charges...i agreed but they never explain the plan properly..and now my call services are blocked due to my credit limit..i was never told about that...i asked to customer care then they told me to pay a part of amount bill..then i pay Rs.500/- as bill payment on 25/10/07 at 4.00pm around and i was told that they will activate my number in two hrs..but till now my number has not been activated....now i am quit unsatisfied with your service and want to discontinue the service...please tell me the procedure for the same...my phone number is [protected].

with regards
R.Bhaskaran

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Comments

  • Sh
      31st of Oct, 2007
    0 Votes

    if you want to disconnect your hutch, send a request to hutchcare.ap@hutch.in

    I did the same, with in 7 days of request, my phone get disconnected.

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