We have small farm in the Groot Marico area of North West Province. We are located 8 km in a direct line but are receiving our signal from a tower located 9 km to the west of our location. We have an acceptable signal strengthin the early morning (say 05:30) but from around 07:00 the signal strength deteriorates to zero. This has nothing to do with the signal per se but is indicative of inadequate bandwidth availability for the user population of the area. Every time I complain to Vodacom Customer Services I am given the same story about signal disruption due to atmospheric conditions which is rubbish. Vodacom need to start treating customers with some acceptance that we are not all completely technically challenged. They are overselling available bandwidth and that is plain dishonesty.

Jan 25, 2017

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