Vodacom / bad service

Midrand, South Africa
Contact information:

I am a vodacom client and have been for the past 14 years, but the treatment I received from them in the past 2 weeks has left me shocked, I requested for my contract to be cancelled and moved to prepaid, but vodacom decides to delete my number all together, the number I have been using for the past 14 years everyone that knows me has that number, very insensitive of vodacom and to make matters worse when you call, the call center guys are not helpful, I get sent from 1 department to the next, 2 weeks later my issue is still not resolved to have my number back, I have a wifi modern with vodacom of which I want to cancel as well and just never deal with vodacom ever, since they very unhelpful, and when I cancelled my contract it was never in arrears for the past 5 years having been upgrading my contracts with vodacom.

Such a poor service, I have wasted my money all these years supporting such a company.

Aug 10, 2016

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