Vodacom — account
I have been struggling with vodacom for about a week now. When I realized Vodacom hadn't debited my account i went out of my way in making a call to ask why. Only to find out Vodacom didn't issue the debit to go through. ( not my fault -Vodacom's negligence)
I am now going to get a bad rating on my credit history with vodacom this month. Because someone didn't do their job!!
Once i have finally sorted this out. You Vodacom should have debited my account today [protected] as per the arranged agreement. Which to my surprise still hasn't been done. Me having to Make another call to ask why you still haven't. I am very upset with vodacom and will not stand for this level of service i am receiving. I have been a loyal customer of vodacom for many yrs. and have paid each and everymonth. This is pathetic and i want it resolved. Making it seem like its my fault meanwhile its your staff that is incapable of doing their jobs. Pffft.
More Vodacom Complaints & Reviews
- Vodacom - legal department testing my patience 
- Vodacom - bad service 
- Vodacom - elite mobile 
- Vodacom - customer care? what a joke!!! 
- Vodacom - data usage 
- Vodacom South Africa - service received from vodacom
- Samsung/ Vodacom - samsung and vodacom flight center deal
- Vodacom - cell phone internet and phone in general not working
- Vodacom - blocked contract sim card
- Vodacom - the service that I received from vodacare fourways was absolutely appalling