VitalChek Network / have not received my marriage certificate

Contact information:

I placed an order for my marriage certificate on March 1st. Received email on March 13th that the order and paperwork were sent on to LA County. Requested standard mail. Received nothing as of April 3rd. Cannot reach VitalChek customer service by phone. Spent over an hour on hold. All fees were already paid. Ideally, I want my certificate ASAP. If it cannot be provided, I would like a refund.

Apr 03, 2017

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