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Vitacost / false shipping information

United States

On the website shipping information provided that the DHL Global

Estimated delivery in 8-20 business days
No tracking

DHL Priority

Estimated delivery in 5-10 business days
No tracking

But when I select DHL Priority and pay extra, it turn out that the shipping was even slower then DHL global, talk to the customer service and they denied all responsibilities and saying they have no control once the item left the facility.

Lo
Mar 03, 2013

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