Studio’s earns a 1.0-star rating from 2 reviews, showing that the majority of customers are dissatisfied with purchases.
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Studio24
Hi . My account number is [protected] my name is Sally Toleman. Email address is Sally.[protected]@hotmail.co.uk. I posted a parcel back to studio on the 30th November 2023 and another parcel on the 9th January 2024. I have been fighting to get the credit back to my account for the items I've returned since December 2923. They finally gave me credit for the...
Read full review of StudioCustomer service.
Hi do your customer services manager follow actions that she suggested. She informed me that a manager from complaints would ring me and hey ho am still waiting. Customer services are rude and will always talk over you. I received email showing my parcel had been delivered with the three items I ordered. It came with o my two items. Then I received an email they had credit my account or the .missing item . when I asked why was it this happen omg they where adamant I had receivedthe missing item. And to Che m with a neighbor to see if they had it lol. So now I am basically ca!ed a thief. After al.odd 45mi s on this last cal! To them the customer services says j have looked on you'd account and their is a reddit o yoh account for this item mg rep!g was excuse me all the while until you have been call I g me a lair is that right she hung up on me. So am wait it for the resolution manager to ring. Dnt think m that's going to happen
Desired outcome: I would like an apology and the num er of phone calls I have done a credit for the inconvenience of all this. Phone calls being e very day and lasting min. 35 to 146 mins
Is Studio legit?
Studio earns a trustworthiness rating of 11%
Not worth the risk. Protect yourself and your money by staying away from Studio.
Studio's website has revealed that it is not properly optimized for search engines. This could be a red flag indicating that the company is attempting to hide its activities from the public.
Studio protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
However ComplaintsBoard has detected that:
- Studio.co.uk has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
- Several positive reviews for Studio have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
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