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Vip Travel Reservations / &fine print&

1 Port Orange, FL, United States Review updated:

offered complimentary gift for 2 through another co. for taking
a tour...$$ were sent as directed (would only accept MO or
cashier's check)...came back voided as it was not sent "certified"
mail as in only 1 place in terms...in fine print, not highlighted.
Seems to us to be a very good chance for most people to overlook...
we are very displeased and will let the sponsoring co. know so..

Mr
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Comments

  • Ki
      2nd of Dec, 2010
    +1 Votes

    Mr hcd, our terms and conditions are not in fine print and none of them are highlighted, as they are all equally important! The term you apparently missed is the first sentence of #1, it is the very first sentence on the page. I am sorry you feel this was our fault, but unfortunately that was completely out of our control. You absolutely should go back to your sponsor, explain to them what you did, and didn't, do, and if they choose they may provide you with a new certificate. Please note, this is at their discretion, and ALL terms and conditions must be followed.

  • Lo
      21st of Dec, 2010
    +1 Votes

    My certificate was for the 2 airline tickets and we got back from our trip last night. My only complaint is that the notice they gave me of my trip being available was inside a month from the dates we wanted. But who am I to complain, they came through even if I was getting a little nervous! They also booked a car for me while I was there and a hotel stay for the three nights I couldn't stay with my sister, both at a reasonable rate. I can say that yes my stuff had to be sent in certified mail, it was Kim above that I worked with and I have to agree with her I believe it was number 1 and none of my stuff was highlighted, I just made sure to read it. I'm sorry it didn't work out for you but I will use VIP again in the future.

  • Ge
      4th of Jan, 2011
    +1 Votes

    I had to send both of mine certified mail and I'm pretty sure it told me this right at the top. I called in because my certificate didn't say make it out to VIP so I wanted to be sure, and Nicole even advised me to make sure it was certified mail and cashiers check or money order, they didn't seem to be trying to hide it at all. I had their Fly USA certificate as well as a 7 day car rental and it cost us $131 for the air and $59 for the car. We also paid an additional $23 to upgrade our car rental. It all seemed to work very well for us for our trip to Portland to see our grand kids. I must say it sounds to me that your mad you didn't follow the rules, sorry, but you probably shouldn't blame others for your ignorance.

  • Ba
      5th of Jan, 2011
    +1 Votes

    When we got our certificate the place went over the number 1 and told us it was what we REALLY needed to pay attention to so I'm guessing all their certificates work this way. I had the World Class Retreat promo, which included 2 nights hotel, a dinner card and a gas rebate certificate. I stayed at the Crown Plaza in New Orleans, it was a great hotel in a great locating right on Bourbon St. we had a Blast, I love this town, its a great place to live and visit!!!

  • Ty
      20th of Jan, 2011
    +1 Votes

    I had a certificate that was for a 3, 4, or 5 night cruise during low season. We ended up not being able to use it because my wife had to have surgery. But the reservation process seemed fairly cut and dry, mail it by, YES, certified mail: the registration form with a $99 deposit, request dates, be told what the availability is, and in my case have to decline and request a refund :( But yes I did receive my refund. All is good, I just hope we get to utilize the certificate next time if given the chance! Sorry you screwed up?

  • Ck
      27th of Jan, 2011
    +1 Votes

    I didn't notice any fine print and I had 2 certificates 1 for air line tickets and the other for a 7 day cruise. I opted to use them separately. My tickets are booked for the end of March to Indianapolis and cost me all taxes and fees right at 1/3 of what I'm used to. My cruise I requested for September out of my local port, Port Canaveral. I'm a local and got my certificate from PDI and so far most everything has seemed very reasonable and has worked good.

  • Lu
      24th of Feb, 2011
    0 Votes

    I'm not sure what you had but I got 2 certificates one for a 7 night cruise and 1 for airfare that could be used together. The first time I screwed it up and I didn't sent them in certified mail and tried my hardest, begged, pleaded, threatened, everything and they wouldn't take it, it was void. I went back to the people I got it from they gave me new ones, I sent them in and the first date was not available but the second was. They booked my air to Ft. Lauderdale, the booked my cruise to Nassau, St Thomas, San Juan, and Grand Turk, and they booked me an extra night in Ft. Lauderdale before my cruise at a good rate. So, it isn't a scam they will book you but I can vouch for it when you say yes, YOU MUST FOLLOW ALL TERMS AND CONDITIONS!

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