[Resolved] Viking Ocean Cruises / recruiting process
Hereby please see described my bad experience with Senior manager recruiting from Viking Ocean cruises. On 06.06.2017 I received an email being asked to do necessary to continue my application for HR shipboard manager position.
I received very clear instructions and guideline about all documents which I need for further steps. I sent them and due one missing document the application was on hold until 09.12.2017. The reply was :"Thank you for your e-mail and provided document. Well received.
I have taken note of your date in October and looking forward to re-connect upon your return home to continue with a skype interview." Due missing follow up I inquired about the application, receiving another requirement never mentioned before:"Thank you for your reply. Are you able to present your new employment offer."
I do understand any company can set their own set of criteria for their recruitment, but excessive personal data gathering made me suspicious about a tentative of fraud or lack of professional approach. In each case your brand may suffer. Kindly please investigate and hope you will come back as well to me.
Martin Alexandru Rusneac
Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.
Viking River Cruises Customer Care's Response, Nov 28, 2017
We’re sorry to hear about your experience with the application process, and to discuss this matter further, we invite you to reach out to us at [protected]@vikingcruises.com. We hope to hear from you through that outlet, Martin, and look forward to speaking with you soon.
Viking River Cruises Customer Care's Response, May 24, 2018
Hello, Subedi. Due to the fact that we get a high number of applicants and perform interviews with multiple candidates, you may not hear back right away, and we will contact you if we move forward with your application. Thank you for your patience and understanding, Subedi, and have a wonderful day.
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