Yes. I fully agree with the pain which the Vijay Sales customer undergo.
I purchased a Morphy Richards Food processor from Vijay Sales, near Etrnity Mall, Thane, vide invoice no. 9134 dt 18th July 2007. The people did not come for a demo of the product and we had to just see the product for continuous 5 days.
The reasoning given by Vijay Sales people is also not convincing. As per them the demo will be given only after a day of purchase. In this era of Consumerism why should a person wait for 48 hrs? In fact one Mr. Florence replied to my wife - Aap ko jo karna karlejiye ?
At last today, the demo person came and we have to adjust the chutney jar 2 - 3 times for proper locking and the machine to start. The demo person says, this will become alright after some days use. Why should a new product that too made by a UK company behave like this?
Can someone from Vijay Sales explain me the delay in demonstration and this problem.