SUBMIT A COMPLAINT

Verizonswitcher offer is a scam!

I switched to verizon in october and traded in my at&t phones in november. I had to provide my at&t final bill multiple times. I still get e-mails that they are "having trouble" processing my request. I keep calling customer service and they keep escalating my case, telling me to wait 10 days each time I call. It's been over 2 months and I have not received my visa cards yet. The people I speak to every time tell me there are no issues with my request, everything's fine, and then I get another e-mail that they are "having trouble"... This is so frustrating! I think it's a scheme to make you give up!

Ma
Jan 19, 2017

Post your comment