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Usenet.nl / fraud

Posted:   User 
Complaint Rating:  86 % with 36 votes
86% 36
Usenet.nl has stolen 100 euros from me on 4 different occasions. I recovered my money through paypal... however, I also contacted them at their hotline so that I could get the money from them first. As I never used usenet.nl at all, just downloaded it, then cancelled my account this is considered theft, I did not get anything for the money taken. They would not cooperate even after my multiple threats of calling the police, and me telling them that their operation is fraudulent, theft, HIGHLY IMMORAL etc. They would only say that I am obliged to their contract. Contracts like that are unreasonable and downright ludicrous.

(RANT) All people that operate usenet.nl should be ARRESTED, have 10X the total amount they stole taken from them, then tossed into a LABOUR CAMP until I saw fit. Any scoundrel who thinks (s)he can steal legally deserves to be stolen from way worse.
Complaint comments Comments (83)    Updated: Complaint country United States Complaint category Online Scams


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N  24th of May, 2010 by  User  Agree Disagree 0 Votes
I paid them one euro to be able to access an acedemic text - by Pay Pal. They sent me a code to unlock. I tried it but my Virus Checker (AVIRA) stopped me and said it was Malware. So I moved on found the article elsewhere - it was not difficult -now two weeks later I have had £89 taken pout of my Pay Pal account. For a service I didn't use, that was Malware, that had no information telling me that this could happen. I feel sick.
A  4th of Jul, 2010 by  User  Agree Disagree 0 Votes
I signed up for a 14 day free trial. At the end of this period they took e99.95 from my PayPal account and then, afterwards, informed me they were going to take the money.

These people are very quick to take money and, it appears, very slow to refund.
N  19th of Jun, 2017 by  User  Agree Disagree 0 Votes
@Balvine` You should dispute via paypal.. These scammers are very quick in taking money took 90Euro from my paypal. I disputed and finally got refund. Paypal Helps
N  7th of Jul, 2010 by  User  Agree Disagree 0 Votes
N  7th of Jul, 2010 by  User  Agree Disagree 0 Votes
Macine The
N  7th of Jul, 2010 by  User  Agree Disagree 0 Votes
Budala the
A  18th of Jul, 2010 by  User  Agree Disagree 0 Votes
Thanks to all of you. They will not get my business
N  4th of Aug, 2010 by  User  Agree Disagree 0 Votes
I joined usenet.nl and subscribed for free trial for 14 days. i was not happy with the service, most of the files weree broken and did not have many books as per my need. But i was surprised when I was not able to cancel it, whenever I click on the cancellation it gives me a message saying 'service unavailable' .. And they charged 99 EUR !!! where as the lowest subsription is approx 14 EUR.
what a fraud website .. please be careful .
N  27th of Sep, 2010 by  User  Agree Disagree +1 Votes
After a 14 day trial they went ahead and charged my paypal acount the amount of 99 euros withought my authorization( they have an agreement with paypal, i have not seen anyother company to have it, they charge you 1 euro for the trial and then they go ahead and take another 99 withought you know and withought paypal notifying you before they pay them)BEWARE!!!
N  20th of Dec, 2010 by  User  Agree Disagree +1 Votes
the same happened to me today...###...
A  6th of Jan, 2011 by  User  Agree Disagree 0 Votes
Usenet makes false promises. They advertise downloads they don't actually have. It took a long time to register and download their software on a dial-up connection!!! I sent them the following message when cancelling my account:
You promised a download of a certain ebook, so I went through the trouble of registering for a free trial and giving you all my details. But when I went looking for that file I got no search results, but was prompted to register for a completely different service. I consider this a breach of contract. Here's the proof: http://ebookee.org/dl/Indignez-vous-Stephane-Hessel/
I hereby cancel my free trial and wish to hear no more from your company. As this was announced as a free trial I do not allow you to charge any money to my credit card. I sincerely regret giving you all my details. I will post this comment to user forums to alert other people to your conduct and false advertising.
N  31st of Mar, 2011 by  User  Agree Disagree 0 Votes
Thanks for the heads up guys, much appreciated. I don't have money like that to give away for free. Hope you got the money back.
N  20th of Jul, 2012 by  User  Agree Disagree 0 Votes
please cancel my account
D  29th of Aug, 2012 by  User  Agree Disagree -5 Votes
Dear GEC,

we apologize for the inconvenience you had with Usenet.nl.

As an usenet provider, Usenet.nl comes with easy and safe software to enter the worldwide network of the usenet. It is fairly simple to gain access: all you have to do is signing up on our website and you can start. The first 14 days, the so called trial period, are completely for free and you can check out all about our program. As mentioned several times during registration process, as written on our homepage and as stated in the TOS (§ 8, 4), your account has to be cancelled during the trial period if you do not wish full membership.

It is not our intention to give incorrect or untruthful information on our website or hide anything referring to the trial period or the contracts. But it is not our fault if you do not taking the time to carefully read the TOS when signing up. If you had any problems with our service, if there is something you would like to mention or if you have any suggestions on how to improve the transparency on our website, please contact us at response@usenet.nl. We will gladly come back to you.

All the best,
Your Usenet.nl Team
N  4th of May, 2017 by  User  Agree Disagree 0 Votes
N  9th of Oct, 2012 by  User  Agree Disagree 0 Votes
Ripping off people of their hard earned money! They are expecting that people view their email all the time so see the notice extension. for me 7 days is to short. i'm busy with other stuff. there should be no contract with automatic extension clause if not replied. i learned that one important component of a contract is the meeting of minds. in this case the service was extended and i was charged with 99 euros without my consent. why would i agree extending a lousy service in the first place. they are SCAM!
A  20th of May, 2013 by  User  Agree Disagree -1 Votes
35 th days ago i was paid 143 euros and already now my account is inactive. They are (usenet.nl) is exactly thief ! I want to complain usenet the international court. Plase help me.
N  5th of Aug, 2013 by  User  Agree Disagree +2 Votes
I have tried everywhere I can think of to contact someone, regarding the criminal practice, vigorously enforced THEFT. by USENET.NL I have emailed many commercial consumer rights groups, including the BBC's watchdog programme of the same name. Starting back in back in 2010, I joined usenet.nl for there 14day free trial, with the option of cancelling my account, or continuing on for a full yrs contract. I opted out as the site was not what I was looking for. Several wks later I received a reminder from usenet.nl, telling me I owe them 99.96 eur. I e-mailed them to check there books, and they would see my cancellation. I didn't hear from them, so I presumed they had rectified the issue. That was until I received another e-mail with yet another reminder!. Who are these people I thought. I thought, perhaps PayPal will have better luck than I. PayPal was the organization I used for my proof of age, and the ability to pay usenet.nl with. PayPal contacted usenet.nl, which resulted in PayPay sending me an e-mail, sating the matter was closed. Great, no more unwanted junk mail. June 2013, a reminder appeared in my inbox. Again I sent an e-mail explaining the end result back in 2010/11. that was in my favor, there reply was another reminder, and then a letter came through the letterbox from usenet.nl's debt collectors, basically saying that they have the right to seize etc, but this time the erroneous bill was 134.##. plus £10 for bank charges in the UK.
At my wits end, I contacted PayPal again, but while PaYPal sail they was going to look into; "this user’s unusual or suspicious activity". They are reluctant, in so far as asking usenet.nl, why they have reversed the decision agreed upon back in 2010!. All ready under medication from my doctor for depression. The tactics they use are to get you in a corner, and bleed you. I have through worry and my depression give in to there, (usenet.nl's) bullyboy tactics. The cost to me now stands at 146.##GBP. The worry dosen't stop there, having paid a bank transfer to the debt collectors, usen.nl contacted me, confirming the payment, and within the same e-mail, they told me my account has now been 'unlocked!, and that my account is due for renewal in 2014.
I just don't know what to do to get my money back, and to make sure at the end of the refund, that usenet.nl, never contacts me again. What would you advise?. Do you/they do the correspondence with all concerned?. I have read dozens of complaints during my brief search for anything related to my complaint, and every one of use have been the victim of what could be a community in itself. I would propose that someone in that community put a website together, called 'netuse.swindlers.', or any title, which gives people who have been swindled from usenet.nl, a chance to work as a group, as opposed to working alone. strength in numbers', would help build our resource's, information to eradicate shady practices prominent in sites like usenet.nl. I want my £145.## back, and I want my name/ account details completely removed from there books
So I would join a community, if anyone put a ite together. Anyone in favor?.
N  4th of May, 2017 by  User  Agree Disagree 0 Votes
@GED4JUSTICE They took money from me too but Paypal reversed it ! They continued to send me me letters each time upping the amount.
I have just this minute spoken to a Paypal adviser ..who said .`Don`t worry theres nothing they can do . Paypal have jurisdiction over them . If Paypal decides they are fraudulant theres nothing they can do!
If they continue to harass you got to the police and ask for a harassment form ...ignore them don`t pay ANYTHING TO THEM !
N  15th of Jun, 2017 by  User  Agree Disagree 0 Votes
@alison ross Did you received signup mail? It took around 2 mins to load after giving card details after accepting.. I stopped it to load..But I didn't receive any confirmation mail even in spam.. Kindly help me out with your suggestions or experience..
A  27th of Nov, 2014 by  User  Agree Disagree +1 Votes
Hi to anyone dealing with usenet.nl don’t they are a fraud!

I was in a hurry trying to get hold of a file for a uni deadline, usually I do my googling with things like this but just rushed this time. The company makes it appear as if you are signing up for a free trial which will then be charged at 8.33 euros / month if you forget to cancel. Actually the charge you the full yearly fee straight up nowhere do you agree to pay a $99 dollar transaction in one hit. It may be hidden somewhere deep inside the fine print, but the information on the payment page and even the faq is very misleading and unclear, and make it sound like it’s 8.33 euros / month. If you have already been RIPPED OFF by usenet.nl DO NOT LET THE FINE PRINT DETER YOU FROM DISPUTING THIS CHARGE. This company is clearly trying their best to mislead and trick customers, and even if the $99 fine is hidden somewhere in the ten pages long fine print this is just not good enough – as a consumer you should not have to conduct and FBI investigation for what appears to be a small 8.33 euro transaction. This company do not deserve your money, so contact your bank and dispute the charge if you can!

It is no point to contacting them, I used the form four times no reply, I tried two email addresses (mediarelations@usenet.nl and response@usenet.nl) supposedly posted by their customer service team on other complaints pages (more likely bots as it’s always the same generic message posted as an answer to all problems) and both emails bounce. Accroding to other people with problems the cancel button doesn't work and you can’t phone them either you just end up in a never ending loop where you don’t get to talk to anyone, and no problem is dealt with! So unless you want to waste stress and money on international calls it’s probably easier dealing with PayPal or your credit card provider. I have seen posts of PayPal refunding this so I repeat do not be deterred by the fine print; you do not want nasty un-ethical people like this to have your money or credit card details.

To top it off the software shows up as malware / virus, and I couldn’t even get the file that the search showed up they had on their servers. So basically they give you a ### service a virus and charge you 99 euros for it while laughing at you!

N  15th of Jan, 2016 by  User  Agree Disagree +1 Votes
Unfortunately I did not check this website beforehand and have fallen victim like the others on this site. I received a warning that they were about to charge my PayPal account, but it came AFTER they had already put the charge through. The clearly have no interest in client satisfaction. They no doubt make the majority of their money on people who are simply trapped into paying the one year fee rather than on renewed subscriptions from happy users. Their excuse that it is in the contract and that it is BUYER BEWARE only underscores that this is their business model. Lastly, they seem to be HQ'd in a small independent legal jurisdiction which probably protects them from legal action.
A  12th of Mar, 2016 by  User  Agree Disagree 0 Votes
I was also taken for a ride by these fraud Sob they take and take well my debit card is coming off of pay pal and they will never get a penny from me . userne, nt is nothing but thief's that need to be stopped people need to start a petition to close down usenet webcite due to ripping off people there is a place that you can file a petition that is sent to government
D  1st of Apr, 2016 by  User  Agree Disagree +2 Votes
Pfff, only cancellations by phone are handled, where no one picks up the phone. So I am stuck with a lousy subscription I can't cancel.
Will block payments by Paypal, inform them the contract is cancelled.
N  25th of Apr, 2017 by  User  Agree Disagree 0 Votes
@Gerard Lutterop Even if their charges are denied by Paypal or you cancel your credit card and get a new one they will consider you as having been billed. The nightmare begins. Interest accrues. Late Fees are charged. It goes on & on & on. I wish someone could respond to this thread and tell us what to do. Right now I am refusing to pay. Bah!
N  25th of Apr, 2017 by  User  Agree Disagree 0 Votes
@LornSaken There's nothing you can do except pay or ignore them once it starts. It's up to you, but no matter how many threats they dish out no one has ever been taken to court.
N  4th of May, 2017 by  User  Agree Disagree 0 Votes
@Hunterx27 They took money from me too but Paypal reversed it ! They continued to send me me letters each time upping the amount.
I have just this minute spoken to a Paypal adviser ..who said .`Don`t worry theres nothing they can do . Paypal have jurisdiction over them . If Paypal decides they are fraudulant theres nothing they can do!
If they continue to harass you got to the police and ask for a harassment form ...ignore them don`t pay ANYTHING TO THEM !... NEVER PAY THEM!
N  4th of May, 2017 by  User  Agree Disagree 0 Votes

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