SUBMIT A COMPLAINT

United States Postal Service [USPS] / roanoke sorting facility sending packages to the wrong places

Roanoke, VA, United States

This is really getting tiresome! The Roanoke, VA sorting facility has been screwing up left and right for over 2 months, and it has to stop! They send packages to other states and other Virginia cities when it should be going to an address right here in Roanoke. They have the address! They have the zip! They KNOW the package is supposed to be delivered to a Roanoke address, but they send it off to other cities in VA and even other states. I've been getting tracking on packages that have bounced around to various states. Recently, I had a package bounce around for 5 weeks because the Roanoke sorting facility kept sending it back to the sender. They blamed it on the labeling when I talked to them. When I received the package, the label was in perfect condition with the correct address. And today, AGAIN, the Roanoke sorting facility sent a package due today to Floyd. WHY?! That's an hour away! Something MUST be done about the incompetence at this facility!

Th
Jan 28, 2019

Post your comment