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United Parcel Service of America [UPS] / complaint about leaving the package outside with a signature required

Review updated:

I just received a package 03/31/2010 with Ups[ Dennis Kirk was the driver] he touch the belt, i touch the open door button and he left the package in not save spot, he was a signature required, reason is because i leaved on a 3rd floor with elevator" and not even with elevator, he deside yo leave the package at door entrance with no body sign it, on High value item.

Lu
Mar 30, 2018
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  •   Mar 30, 2018

    Call the shipper and claim non-receipt of merchandise. If no one signed for it, which was paid for by shipper, then there is no proof of delivery. When delivered, call the shipper and say you found the package by the side of the house. You’d like them to pay for a pickup. They can argue with UPS over who is responsible for leaving it and not getting the signature.

    UPS will take the hit and will learn to instruct drivers to collect a signature when indicated.

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