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Unishippers / Stay away

1 United States Review updated:

In the past, our company used Unishippers quite often. Their customer service used to be very good. Recently, they became very hard to reach by phone, hold times were 10 minutes or longer on a regular basis. Our salesperson was Bonnie Olhausen and quotes started to take forever. Even missed pickups became more frequent. My boss came down on my so many times over these problems that I had to start looking around.

We have switched to and they have been very good so far -- their rates are even better than what I was getting from Unishippers to beigin with.

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  • Ye
      4th of Aug, 2011
    0 Votes

    Unishippers invoices are dihonest to say the least. They are a reseller for UPS. If you look closely at your invoice its shows what you save when using Unishipper versus paying UPS full published rate. When in fact the price they claim UPS would have charge (non discounted) is heavily inflated. You save more money by taking them out of the equation and going direct to UPS.

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