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Uhaul / rude customer service

1 Everett, United States

I stayed in line for 15 minutes waiting for help, there were 2 guys busy, so I understand that. However the other 2 that were in plain sight of me actually carrying on a conversation that was not business related. I have worked in the customer service industry for years, a look up and acknowledgement with a word or two would have kept me waiting. It was only when I left did I get offered help. I will not do business with them again. By the way I was using them for trucks and boxes. I was also buying boxes for work. I have done so for 30+ years

Js
Apr 30, 2015

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