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Turkish Airlinesturkish airlines doesn't cancel my ticket

On 31.10.3014 at 8:30 PM, my wife and myself on behalf of, our expedition (Gaziantep, Istanbul, Kars) was canceled due to bad weather. Accordingly, I contacted the call center with messages such as the cancellation of our expedition. Fully refundable for my roundtrip ticket, bought from the internet. But my wife's ticket, bought from the call center, the arrangement was made separately for individual tickets, for going and returning. They do wrong against my will. In spite of the receipt from cancelled going ticket, I can not take returning ticket. How are we going back to the place we can not go?

Se
Dec 31, 2014

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