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Travelocity / price guarantee rip off

1 United States

Travelocity does not honor reduced prices found on their own website. I booked with them for flight and hotel to Nassau. They guarantee a refund if you find a lower price.

I found a lower price of $395.00 on their website and they will not honor it. Their rules for the guarantee state they do not accept screen shots as proof of a lower price then after a month has passed they ask for a screen shot which by that time is impossible to get. I went back and forth with their non existant customer service dept to try and resolve the problem. They at the time of booking do not give you a way to prove they showed a lower price.

Sa

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