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Trading Planet Ltd / Life Cleanse/Acai Berry

1 Stoke on Trent, England, Staffordshire, United Kingdom Review updated:

I have just read with horror all the complaints about this company so immediatley went to my bank to do a cancellation order which they did, I also phoned Trading Plant customer care number [protected] and spoke to 'a very nice lady' to cancel all future shipments to which she provided me with cancellation numbers and asured me that no more orders would be sent and no further payment would be taken from my card, she also gave me an e-mail address of which I am about to try, hopefully this has been enough but I am prepare to have to cancel my bank card if necessary, wish me luck and will keep you updated.

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  • Zi
      10th of Sep, 2009
    0 Votes

    I Just received my statement for my credit card and have been charged €4.27 for postage on 06/08 and then €85.43 for 23/08. Origionally i ordered a free sample of Life Cleanse and Acai Berry Detox, just had to pay postage. Can anybody let me know the email address of this company.

  • Ma
      10th of Sep, 2009
    0 Votes

    I got scammed too. I blindly ordered Acai Berry and Cleansing product and shipping was suppose to be $3.95 CAN. I was charged for 2 cleansing Products for 5.97 US each and never received the Acai Berry. I have been trying to cancel any further shippments to no avail as I can get through to them. My credit card company is also disputting the charges with them. Online buyer BEWARE

  • Ce
      22nd of Sep, 2009
    -1 Votes

    por favor hice pedifo desde hace 08/09/2009 y no llega ningun tipo de informacion nia a mi e.mail ni a mi residencia en panama, favor enviar correo o informacion al respecto Cecilia Mejia

  • Zo
      25th of Sep, 2009
    0 Votes

    I found out a way to cancel the order by email:
    1- EMAIL:
    2- Ask for cancellation and give your complete information(name, surname, address, bla bla bla...)
    3- Answer ALL information they ask...
    4- Some days later they will say that there was NO SOLUTION TO YOUR THREAD.
    5- KEEP asking for cancellation...tell them you could not contact the telephone.
    6- They will contact 4 u. BE HAPPY!

  • Pa
      4th of Nov, 2009
    0 Votes

    si alguien me puede decir como cancelar los pedidos de trading planet ltd. de acayberry y de life cleanse se los agradeceria ya me han facturado de mi tarjeta 248.85 euros.solo hacepte una muestra gratis y no savia que me pasaria esto
    attentamente patricia

  • Ke
      11th of Nov, 2009
    0 Votes

    can u tell me how i can use acai berry detox please

  • To
      16th of Nov, 2009
    0 Votes

    I ordered a free trial (Acay Berry and Life Cleanse )from Trading Planet Ltd. They continue to send me without my permission. So, I went on and I call customer service +48222120179 and my order was canceled( I got the #cancelation fro both products).

    Now I am waiting for the money to be returned to my visa.

    Good luck to you.

  • Th
      12th of Jan, 2010
    0 Votes

    I am an ex Local Billing Limited employee, the owners of,, and another sites with these fake diet products (colon cleanser, acai berry, resveratrol). They are operating using various companies: Viv3Labs for Europe, FMW Laboratories for US And, lately, to avoid the problems caused by the scam using Viv3Labs, they are using Trading Planet Ltd for Europe and Information Tech Systems LTd for US. Also, they are using PurpleSky LTD at Cyprus for Europe. Lately, they are using some companies opened to process credit cards for the porn industry (LB Pride Studios, LB Envision Net Worldwide, etc.- all of them are Local Billing Companies – LB stats for LB).
    The business model is to offer a FREE SAMPLE, only charging you the postage (this is an excuse to get your credit card number) and, then, due to HIDDEN Terms and Conditions, charge people incredible amounts of money for pills and nutraceuticals (in some cases more than 80€ /bottle), which in any retail place cost less than 6 US$ per bottle.This business model is, basically, A SCAM.
    The owners of those sites are Deepak Argwal (, who, apart from this business –contactcenter, legal-, is running more than 2.000 Porn Sites –see, Clay Douglass ( and Mitch Platt (
    It is easy to find them through the information that appears on the site registration of
    Now, they discovered this hole on their ability to remain hidden and are registering the new sites using a Marketing company located in the US, Moniker OnLine Services
    ACAIBERRYEXCLUSIVE.COM - Whois Information
    Douglass, Clay
    Viv3 Lab Limited
    Unit 5, Mill Road Industrial Estate
    Linlithgow, WL EH49 7QY
    Administrative Contact, Technical Contact:
    viveraglobal, Hostmaster
    Viv3 Lab Limited
    Unit 5, Mill Road Industrial Estate
    Linlithgow, WL EH49 7QY
    Another evidence that Local Billing is behind those companies is consulting the impressun of the web pages (for example, and seeing that is a Local Billing company behind them:
    LB Pegasus Limited
    29 Wordsworth Gardens
    Co Durham
    DH9 9LG
    United Kingdom
    +48 222 120 179

    LB is for Local Billing….
    And also resveratrol product site,, the impressum of the page ( is the following:
    Trading Planet LTd.
    56 Thorton Close
    Chester Le Street
    Co Durham
    DH2 1QH
    United Kingdom

    Also, they are using a company called Phytoscience, located in the same address than viv3, to make the handling and the postal distribution of the products. The manager of Phytoscience is called Chris Swanson and his email is
    Other addresses to find those sca...ers:
    Local Billing Ltd, Pau Claris, 100, 08009 Barcelona, Spain (they are operating from here under the name Tucana Corona, it is an useful contact for the police)

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