To whom this may concern,
RE: Joshua N Quilty debit transactions
Please stop my debit transactions out of my account as i was only aware of this happening the once and you have a substancial amount of my moneys, if you do not cease these transactions i will be forced to take matters further, i would be embarresed if my company treated someone over seas this way. I WANT THIS TO STOP EFFECTIVELY IMMEDIATELY. PLEASE TAKE THIS AS A LAST WARNING.
Josh N Quilty
229 March Street
Orange. N.S.W 2800
I have had a very bad adverse reaction to their product, AcaiBurn tablets. I have been unable to contact them, and I need to know how to cancel the sending of any more tablets, and also, I need to know how to return the unopened tablets for a refund. This seems to be a scam and everyone needs to know about it. I have tried calling the above address which is listed on the bottle of tablets. I called telephone info and got the above number for the address listed on the bottle. A man answered the phone and said there was no AcaiBurn there and that they had moved. He said the name of his business was Base Line Connection. Please let me know what action I can take.
I purchased some dietary products over the internet and on checking my statement have found two amounts taken from my account one to LAGONDISSILUTION for the amount of £69.95p on the 19th October 2009 the second to Global Being for the amount of £75.05p on the 21st October 2009. I Have never purchased anything for these amounts and am submitting this complaint so as to get the monies refunded to my account as soon as possible!
I am disgusted that companies such as yourself defraud unwitting people such as myself who is a 55yr old disabled woman living on a pension. I have contacted consumer watchdogs informing them of your actions and look forward to seeing you named and shamed in the not too distant future. Please address all e.mail to [protected]@yahoo.co.uk
If you have just ordered this product, you probably do not realize it yet but you have been the victim of FRAUD. Just to let anyone who reads this know, the product alone sucks… And the cancellation phone numbers they give you are fake. Also the company that comes up on your credit card statement “VibrantBeauty” is not actually the company that charges you. Want proof? Just GOOGLE “Acai Burn” or go check out: http://www.vibrantbeauty.us/ Anyway, they are in hopes that you won’t figure out a way to cancel your order or even realize that there is a problem before they charge you some ungodly amount for this crap. If you’ve been sucked into ordering this, the only thing to do is CANCEL YOUR CREDIT CARD before it is TOO LATE! Sure, $12.00 for a replacement card sucks to have to pay, but don’t wait around to see what these SOB’s plan on screwing you out of. I was lucky, I got them before they got me. And now the BBB is looking into this SCAM. DON’T BE ANOTHER ONE OF THEIR VICTIMS! If you’ve already ordered, cancel your card now!
I am an ex Local Billing Limited employee, the owners of www.acaiberryexclusive.com, www.acaiberry-lifecleanse.com, www.absoluteacaiberry.com and another sites with these fake diet products (colon cleanser, acai berry, resveratrol). They are operating using various companies: Viv3Labs for Europe, FMW Laboratories for US And, lately, to avoid the problems caused by the scam using Viv3Labs, they are using Trading Planet Ltd for Europe and Information Tech Systems LTd for US. Also, they are using PurpleSky LTD at Cyprus for Europe. Lately, they are using some companies opened to process credit cards for the porn industry (LB Pride Studios, LB Envision Net Worldwide, etc.- all of them are Local Billing Companies – LB stats for LB).
The business model is to offer a FREE SAMPLE, only charging you the postage (this is an excuse to get your credit card number) and, then, due to HIDDEN Terms and Conditions, charge people incredible amounts of money for pills and nutraceuticals (in some cases more than 80€ /bottle), which in any retail place cost less than 6 US$ per bottle.This business model is, basically, A SCAM.
The owners of those sites are Deepak Argwal (http://www.ccap.ph/index.php?option=com_content&view=article&id=106:deepak-agarwal&catid=76:hot-topic, who, apart from this business –contactcenter, legal-, is running more than 2.000 Porn Sites –see DeeCash.com-), Clay Douglass (http://www.linkedin.com/in/claydouglass) and Mitch Platt (http://www.linkedin.com/pub/mitch-platt/4/271/878).
It is easy to find them through the information that appears on the site registration of www.acaiberryexclusive.com.
Now, they discovered this hole on their ability to remain hidden and are registering the new sites using a Marketing company located in the US, Moniker OnLine Services
ACAIBERRYEXCLUSIVE.COM - Whois Information
Douglass, Clay clay.[protected]@viveraglobal.com
Viv3 Lab Limited
Unit 5, Mill Road Industrial Estate
Linlithgow, WL EH49 7QY
Domain name: ACAIBERRYEXCLUSIVE.COM
Administrative Contact, Technical Contact:
viveraglobal, Hostmaster [protected]@viveraglobal.com
Viv3 Lab Limited
Unit 5, Mill Road Industrial Estate
Linlithgow, WL EH49 7QY
Another evidence that Local Billing is behind those companies is consulting the impressun of the web pages (for example www.absoluteacaiberry.com, http://www.absoluteacaiberry.com/frontend/join/impressum/site/4349#utm_source=az&utm_medium=16935&utm_term=none&utm_content=Absolute+AcaiBerry) and seeing that is a Local Billing company behind them:
LB Pegasus Limited
29 Wordsworth Gardens
LB is for Local Billing….
And also resveratrol product site, www.winedetox.com, the impressum of the page (http://www.winedetox.com/frontend/join/impressum/site/4347#utm_source=cx-es&utm_medium=31922&utm_term=resveratrol&utm_content=ResVmax) is the following:
Trading Planet LTd.
56 Thorton Close
Chester Le Street
Also, they are using a company called Phytoscience, located in the same address than viv3, to make the handling and the postal distribution of the products. The manager of Phytoscience is called Chris Swanson and his email is [protected]@phytoscience.co.uk.
Other addresses to find those sca...ers:
Local Billing Ltd, Pau Claris, 100, 08009 Barcelona, Spain (they are operating from here under the name Tucana Corona, it is an useful contact for the police)
I saw an advertisement for AcaiBurn Tabs, a weight loss supplement, for which I only had to pay $4.95: postage and handling, for a free, trial bottle of 60, of these supplements, the trial bottle arrived after a few weeks, after a few days a pack containing THREE FURTHER bottles of 60 Tabs arrived by post, these further bottles were not ordered, and I believe that my Credit Card has been Attacked to further pay for these, as an Internet Scam. I did not order any further tables what’s so ever and did not give permission in any way or form to have any further moneys to be taken from my credit account
The first Trial was just begun to be consumed when the further bottles arrived. I have tried to contact the Phone number on the DEAR FRIEND LETTER that was in the packaging, but found it to be disconnected or unavailable from Australia.
Note: no invoice or instructions were in the Trail pack, and again no Invoice was found in the following pack of three x 60 bottles.
Note that the first Free bottle had a 60 day free trial period, but this has not been the case, whatsoever.
I would like Ms Sarah Nicholson to return any money taken out of my Credit Card, as this is just an outright SCAM and is Illegal.
The Order number on the envelope is [protected]
You should have my phone number
Like many people who want to lose weight, I was suckered into taking part in " trial offer" SCAM SCAM SCAM, after being told I would be charged $4.99 for 14 day trial. I was after filling out my detail, I was being charged $ 17.99( I thought that's OK because of the exchange rate) . The next thing I know I am receiving emails saying that I am going to be charged $79.99, $85.99 and $97.95 and I hadn't even gotten the first shipment of pills. Naturally I was a little pissed of, Then after sending countless email saying cancel my subscription, membership, order. I received an email saying that they had shipped and that I had already received there product ( not true) and I will be getting charged for the new shipment being dispatched that day. Three day later I recieved the first shipment, I promptly sent it back but to my surprise the supplement came from a company " just think media" back in believe it or not milperra N.S.W. Surprise. this is a easy fix as I have found out, many thanks to my bank " Commonwealth Bank" they have canceled my debit card and reissued me a new one at no charge, so no one can get anymore money, new card, new number, same account. EASY
PS, I wish someone could have a website that you could go to, so that you could check out these companies in advance. Just a thought.
I hope this helps, Cheers
29/07/2009 onv/weightloss8009895907 gibraltar 7.14 usd 0.26 aud $9.01
03/07/2009 webaccess [protected] 3.24 usd 0.12 aud $4.15
14/05/2009 cw-membership [protected] 9.95 usd 0.39 aud $13.52
05/05/2009 cw-web access [protected] 4.95 usd 0.20 aud $7.02
I can only go back 120 days on my credit card statements so this could have been going on for awhile. I have not had time to check my statements due to my husband being hospitalised with a heart atack.
I never requested membership or asked for access to whoever these people are?
How do I stop these fraudsters from taking unauthorised money from my account?
This makes me so angry I am unemployed and cannot afford this scam. I demand they pay back every cent they thwy ilegaly took from my account... Please!
acaiburn Free trial is a rip off its not free couse by the time u try it its going to cost u at least $300 + thats if u watch ur invoices .u cancel this and than u have to cancel that and than u ask if all has been canceled and than u have to cancel some more .0.5 cents, here $5.0 there before u knowe it ur in overdruft and u wander why? styay away from ACAIBURN FREE TRIAL couse its going to cost u .and the trouth is that if u want to lose weight its just what u eat its what ur r and of course u must be active.thats all.there is no magic
i also ordered the FREE trial, and apart from the money deducted from my account $14.95 plus the $20.00 fee for overseas shipments, they ahve continued to deduct money from my account.
On the 5th July 2009, they deducted $NZ95.99 dollars. then on the 15th JUly 2009 they deducted a further $93.86.
I have NOT recieved any more product for this money, and i simply do not understand how this qualifies as a free trial.
I want my money back!
Don"t panic - here is an easy way out!!!
I panicked after I had signed up for the 'free' acaiburn promotion and then got to this site and realised so many people have had problems with having extra money taken out of their accounts. I realised there was obviously some small print I had not read! I thought I would have to cancel my credit card in order to keep them away from my money.
I did however find an easier way to cancel my subscription with them:
I live in australia and I called all the acaiburn company numbers I could find and none of them worked.
I then wrote a letter to them asking politely to please end my membership with them and that I be sent no more of their products (I had already been sent the initial bottle of pills). I included my membership number and my contact details, including my email address.
I received an email a few weeks later from an acaiburn representative stating that they would no longer be sending me anything and that my membership was officially cancelled. I have had no contact from them since and they haven't taken any money out of my account (Apart from the initial 10 dollars of postage for the initial pill bottle).
The address I wrote to is:
Po box 10233
I also wrote the same letter to:
11 athabascan avenue,
Canada t8a 6ht
I have been charged twice on my credit card 2 lots of 58.76USD and a membership fee for what I don't know. I HAVE NOT RECEIVED ANY PRODUCT and I have been also charged for the currency conversion. I am confused. First it was a product that you could trial and it cost you the postage which was dearer than informed. I have a transaction on 24 June for $5.10NZ, 30 June for $92NZ, 7 July for $11.47NZ and again 10 July for $94.23NZ. I have nothing to show for these transactions which I never ordered. Could you please rectify this situation immediately, by re-imbursing me. My email is [protected]@hotmail.com and I will be wanting a response by Friday 30 July.
My last order 7278194 was sent to me on the 25/05/2009 and you have taken money from my credit card account on 12/05/09 £20.41; 12/05/09 £6.78. 15/05/09 £0.67. 21/05/09 £4.62. 26/05/09 £38/05/09 for this order. It is a lot of money.
I also want to know why money is taken out from my credit card account on 21/06/09 £2.03. 28/06/09 £4.45. 2/07/09 £36.77, when there is no order.
I want this money back into my account as soon as possible. I also want you to close the account immediately, otherwise I have to take further action.
Misleading and deliberately confusing advertising on site shows a 14 day free trial of this product for the...
Anyone having trouble getting intouch with acaiburn should try this number [protected]. I was able to get through to them and cancel my order. Make sure you get your cancellation #. Having trouble disputing charges on your credit card due to acaiburn, try calling the numbers next to the transactions and cancelling the services immediately. Then call your credit card to dispute the unauthorized charges. I was able to get this matter resolved in less than 2 weeks. It's a shame that this company just charges our credit cards without authorization of the amount and for what services. Beware of this fraud they are pulling on their customers.
ive ordered acaiburn product throught acaiburn.com on 27th april 2009 and received on 13thmay 2009...a week after ive ordered the product i read lots of complaints about this company...i cancelled my order through the live chat ang get my cancellation number and rang the insider secret cancellation number and get the cancellation code for this package...however until right now im not able to contact the comprehensive Ebook for cancellation...ive tried many times and ask the live chat for the correct number but nothing seems work...so i decided to cancel my debit card...and this is the best way to avoid futher charges and im not worried anymore...to be in the safe part just cancel DEBIT OR CREDIT CARD FIRST AND THEN CALL ALL of THESE CANCELLATION NUMBERS AND SEND THE PRODUCT TO THEM BEFORE 20 DAYS AFTER U RECEIVED THE PRODUCT...AFTER 14DAYS IF U DONT SEND THE PRODUCT WITHIN 16 DAYS...U WILL BE CHARGED THE $59.95 FOR ACAIBURN AND $9.95 FOR EBOOK AND $4.95 FOR INSIDER SECRET...hope this will help...im in the process to send back the bottle after 2 days received it...but to avoid any charges i cancelled my card immediately after i noticed lots of complaints about this company...THE CANCELLATION MAY TAKE WEEKS TO SETTLE SO PLZ CANCEL UR DEBIT OR CREDIT CARD IF U ARE TOO WORRY FOR ANY FUTHER CHARGES...HOPE THIS WILL HELP.
First of all, I want you guys who are reading this post to know that I am not a native English speaker. So please excuse my English if it's not perfect and please don't attack me because of that.
16 days after AcaiBurn received my return, I got my money back on my card. Here's my way that I want to share with those who are panic about their missing money and unsure if they can get their money back after sending back the product.
When you find out there's some credit missing from your credit card, especially you have got charged for $59.95, $9.95 and $6.95, for sure your money has gone to AcaiBurn and it's so-called "Partners". If you wish to get your refund, here are what you should do:
1. Call [protected] to Acaiburn to cancel "your membership" of Acaiburn. Get the address for where the return product should be sent to. Remember to write down what time and date you talk to their customer service rep and your Cancel Confirmation Number.
2. Ask the rep for the 1-800 numbers of their "Partners" to also cancel the "membership" of them. If you don't ask for the numbers, they won't bother to tell you and then you will be kept getting charged on a monthly basis from their partners. Also remember to write down the Cancel Confirmation Number from each partner.
3. Write a formal letter to them and make a copy of it.
a. The headline should include your NAME, your ADDRESS, your CONTACT NUMBER and EMAIL.
b. What DATE you ordered the product from AcaiBurn website, your ORDER ID (which appears on their order confirmation letter they sent you via email after you order), and what DATE you received the product.
c. Stating since WHEN you started to take their product and after HOW LONG you still don't see any weight lost.
d. Stating what DATE and TIME (better to put down your time zone) you make a phone call to AcaiBurn (put down the number you dial) to cancel your membership and what your CANCEL CONFIRMATION NUMBER is.
e. Last paragraph you write, "Therefor, I am writing this letter with returned product, ?? capsules of ACAIBURN, to request for a refund as I am still fully covered by your 60-Day Full Money Back Guarantee." and "Thank you for your time. I am looking forward to hearing from you soon." and your signature.
f. This is what I wrote at the bottom of my letter:
In this parcel, it contains:
- ?? capsules of ACAIBURN in the ACAIBURN bottle
- WEIGHT LOSS success guide
- Printed letter from Sarah Nicholson
- original envelop of parcel as I received
- a copy of My Acaiburn Receipt via my email
- a letter from me
4. Make a copy of EVERYTHING that you are going to send back to them, EVERYTHING!
5. Send the product with a TRACKING NUMBER to them.
P.S. Here's a very useful link that I have found to share with those who have returned the product but after 2 weeks still waiting for the refund.
Hey guys, the response Posted: 2009-01-06 by Acaiburn is accurate based on the terms and conditions in...
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