I had subscribed to the product Diet Max Cleanse for the free trial and accepted that I had to pay the shipping charges. The product took almost one month to get to me and when I explained that the product was delayed in getting to me they extended my trial period and the date by which I could cancel. On the new cancellation date I called them to cancel and they informed me that the next shipment of product had been shipped and I would have to pay for that even though I was cancelling. they also tried to inform me that they ship out the packages as a 2 month supply to save on shipping, but thier cancellation policy only allows them to refund one purchase and that I would also have to pay for the second month supply regardless of cancelling or not. I immediately called my credit card company and had them reverse the charges, which they happily did. Two months later I found a charge on my credit card from a company called ELGTech from Haslemere which I did not recognize, and when I called the toll free number provided the number was disconnected. Through some reseach I was able to determine that this is the same company still trying to charge my card for products I have not received nor subscribed to and actually have a cancellation # for. I have now had to cancel that credit card and submit a fraud claim to get the charges reversed. what a pain in the neck, and what a bunch a scammers at this company.
I was charged $35.81 and have filed a dispute with my card company. When I look up KMAssist.com I get a very generic page with different country phone numbers for "support." I called the number and waited over an hour but has yet spoken to anyone. On further investigation this company is Diet Max Cleanse, who I ordered a trail from BUT DID cancel all future orders and receive email confirmation of the cancellation. STILL they keep taking money from my credit card. This company needs to be STOPPED.
in the ad section on Facebk, a known newscaster in St. Louis touted an acacia diet cleanse product tried by her, for 2.95$. I ordered it and a phone call from a co. enthusiastic abt the product and all these offers i'd get for free and could cancel in 14days. I said I declined anything other than the $2.95 diet product. As soon as I got "savings" brochures in the mail I called the co and cancelled it all, and never went to the website to activate the plans on entertainment, groceries, restaurants. My credit card statement has 2 charges($69.95; $87.13) to NOVAPAY-OL Hong Kong--[protected] (They don't answer the phone nor have a web site); 2 charges 0f$2.95 to savingsplans in conshohock, PA. [protected] (I did speak to someone there and supposedly I'm cancelled out with them but deny knowing anything abt Hong Kong or a place called Swiss Sciences in Clearwater FL(I was billed $2.95 and $3.95) from there and have no contact info on them. the savingsplan gave me the #[protected] as a customer service line but no answer there. I've blocked the credit card I used so no charges will go through but CC co. said no guarantee that by changing card #'s or unblocking card will stop charges. This co. needs to be stopped for sure. She said to speak to Better Business Bureau or Federal Trade Commission (they want consumers to report these places). She suggested if people want to try the products, to use a debit card for what you think you're paying for and it won't hurt your credit.
Diet Max Cleanse is not all it's cracked up to be---I did not lose one pound although I used XTrim along with Diet Max as recommended. To make matters worse, my credit card was charged for a 30 day supply before the 10 day trial ended. I actually thought the charge was for a subsequent shipment when I called in to cancel. It was at that time I learned the charges were for the shipment I received under the guise of a "10 Day Trial". XTrim said they would cancel my subscription, however, when I called back a second time to confirm the cancellation, I was informed no cancellation was noted, but it would be cancelled. I requested a confirmation email---as of now--none received. I still have not been able to reach anyone at Diet Max. [protected] has an all circuits busy recording. I disputed both charges Diet Max and XTrim with my credit card company.
this compant have taken $87.47 out of my account after i canceled the order. they have done this several times. taking it out puting it back in taking it back puting it bback in. why do this company still access to my account after i have canceled it. this company have not given my money back yet after informing me i will be recievein it 10-15 buisness days and that was all the way back 10-15-10... this company needs to be shut down and out of business
I have filed 5 disputes with my credit card company for charges from Diet Max 8003202983EL TECAL for amounts of $4.08; $1.57; $92.53; $3.13 and $92.46 ~ I have never received any product called Diet Max Cleanse OR Acai Max MaxCleanse which was the name on the same website as Pure Cleanse (the people at Pure Cleanse deny knowing anything about Diet Max Cleanse!) I recently received a bottle of 60 capsules of Maximum Burn from an address in Chicago (Order Processing Center, 47 West Polk St, Chicago, IL [protected]. I have tried calling the number but get a busy signal... I have asked my credit card company to reverse these charges; if this happens, I am sure someone will be in touch with me rather quickly! Unfortunately, this is just another SCAM!
Clearly deceptive representation of charges to be applied to your charge card. Refuse to give full refund of...
Acai Max Cleanse Company is riping people off saying all you pay is $2.95 for shipping & handling and thats it! I called several times to cancel order and keep getting the same excuse, the phone lines are having problems (then they hang up on me) or I'm told to call back in 2-3 hours because there system is currently down. So far in the past week they have taken out almost $50 from my account. I ask my bank to no longer allow them to take any more money out of my account & I filed a complaint. I will also be contacting the Better Business Bureau to file an additional complaint. I never received the product, the customer service is terrible & this company is a big scam! Thanks to Health News Weekly" for contributing to this scam, they were the reason I decided to try it anyway! Bad advice on behalf of Helen Cohen, the person who wrote the article!
Sincerely, Mrs. Moore
Diet Max sells a trial bottle of their diet product for $4.95. In the fine print of their terms and conditions it says that you'll be charged for a subscription if you don't cancel within 10 days. The subscription is $87.13 a month. In our case, the product hadn't even arrived in the mail before the $87.13 charge appeared. Diet Max agreed to cancel any future billings, but under their terms, they don't have to refund the $87 charge. I called the credit card company and they said there was no option to dispute this charge since it was within the company's terms and conditions. Its obviously just a scam. Do NOT buy Diet Max!
Ordered free sample of Diet Max Cleanse but had an adverse reaction causing me to vomit. I called the company and cancelled my subscription immediately after. One month later, I did not get charged for the full 87 dollars but instead was charged $9.76 for something called PROFITVAULT which was also accompanied by an international processing fee. I investigated the charge and found that it is the same location (El Tacel in Panama) as Diet Max Cleanse. It was also the exact same MCC number (a form of merchant identification number) signifying that it was the same company making the fraudulent charges. Come to find, instead of charging me the full subscription price they created a new order under a different name but charged to my account/CC. If I had missed this fraudulent charge, they would have charged my account with full subscription charge later. I called my bank fraud department and had my card cancelled. The bank will be investigating the fraudulent charges. Diet Max Cleanse and Nutrimax Labs is a shady company scamming anyone they can find. DO NOT do business with them!
I too ordered there product thinking that it was a great deal epsecially for the price of just the shipping & handling well 2 weeks later, i also noticed a $87.47 UNATUTHORIZED!!! charge on my bank statement online along with an international service fee and when i called i was told that there system was down and that I need to call back within an hour...BullS&*%^!!!...so i simply called my bank's dispute dept and informed them about this bogus transacation letting them know that i had attempted to call the merchant to resolve this with them but they said NO REFUND and that i wanted to open the case, cancel my bank card and get another one overnighted. So they opened a case, refunded the $87.47 + the international service to me right then, and ordered me another bank card to be overnighted to me. Sure i had to pay $16 for overnight delivery (which was automatically taken out of my acct) but it was well worth it rather than possibly having thes disgusting excuses for human beings continue to scam & steal my money!!!
Diet Max has charged my account twice for $87.47 although I told a representative to cancel all orders and charges. The company seems to be working with advancedcolon.com. It is unclear who to contact or how to contact anyone who can help.
Ordered product on 9/2 and they claim they shipped it on 9/16 but I never received it. They had no proof of shipment or delivery but blamed me for not contacting them within 10 days to cancel. They charged my credit card $87.47. The best they would offer me was a $20 credit but their credit site states they will send my account info to a fraud database. They are the FRAUDS! This is a scam. Do NOT order. I sure hope the law catches up with these people really soon. When I asked for the name of the company owners I was told they couldn't provide me that info. Definitely trying to keep one step ahead of the law.
This company offered a free trial for delivery charges only. Gave 10 days for trial but cannot reach them to...