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TracFone / service

Re Jan 09, 2016 Review updated:

I have purchased a new Tracfone and am trying to get it activated along with transferring my old phone number and minutes. I have been in contact with 4 of your agents which are ether in India or South America. They do not understand the English language. I have been sent an additional SIM number and told to call again with the new SIM number. This I have done on a number of occasions and receive the same response, to call back in 24 hours. This has become totally unacceptable and am now at the point of just returning the Tracfone and discontinuing my service with this company.

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Comments

  • Xi
      Feb 19, 2016

    You might need to take your issue to the right people for an immediate response. Try sending an email to this email address email address is TF.[protected]@tracfone.com, or contact them via live chat @ http://bit.ly/18WfOoC. These people can help you!

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