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4.4 3456 Reviews

Tinder Complaints Summary

5 Resolved
486 Unresolved
Our verdict: If considering services from Tinder with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Newest Tinder reviews & complaints

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K
6:53 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Tinder unfair account termination

My account has been terminated, without warning, due to "violations of the terms and conditions." I have read through the terms and conditions numerous times, to no avail. To my knowledge, I have not violated any of their rules nor have I done anything that would warrant an account termination. I have contacted support several times but have received little to no help. They will not tell me what I did wrong. Additionally, there is no appeal for wrongful account terminations. I no longer want my tinder account, but I would at least like to know why my account was terminated.

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S
11:47 am EDT

Tinder fake account

Someone on tinder is has got my Snapchat information and are plastering it on tinder. I've had several people try and add me and tell me that they've got my information off tinder. I fully removed my tinder account about a year ago and have not been near the app since. I haven't seen the account myself so have no idea what other of my information they have. Is there anyway to find the account that is using my info please.

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J
9:51 pm EDT

Tinder crashing app

My tinder app started crashing (it happens as soon as I open the app, it will not load anything. You see the tinder logo then it shuts off and shows my home screen) last night (June 25). I searched for an update on the App Store to see if that would fix the bug, and I updated yet it still did not fix the crashing. I have also tried doing a soft reset on my iPhone, that also did not fix the problem.

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L
8:36 am EDT

Tinder account being shut due to being reported to many times

I am appalled to see that I have been reported to many times on tinder so my account is being reviewed therefore I can't access it. I haven't done anything wrong to be reported at all I hardly use it but I would like my account back by tonight as I've been told some people never get access to there accounts back. Once again I am not happy at all with this situation.

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Kayla Skidmore
, US
Jun 27, 2017 6:55 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

At least you got a warning. 😅 My account was fully terminated without warning and without reason.

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D
5:18 am EDT

Tinder my account login

Log me back into my account. Kay thanks. Even if I have to start over. -.- unless you want people to start using pof over tinder.

The constant hacks and log ins are [censor]ing ridiculous!
As if it's not bad enough
I was getting men when I asked for women
That's [censor]ing creepy!
I've had to change my bio like a dozen times!

I'm finally going to try this stupid email for "support" [censor] [censor]. Ready for you to give me some cookie cutter response like your servers are down then imma log in again to someone who hacked into my account via facebook!

Who ever made it log in only for facebook is [censor]ed up! Some people need two point verification to log in and to change that you have to do that same thing! So let me fly my [censor] to my ex girlfriends house and ask for her phone. No, that won't work.

Fix my [censor]ing tinder!

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J
2:10 pm EDT

Tinder fake profile

Someone has made a fake profile of me my name is jasmine noble and they are also using my photos and pretending to be me. They have made a fake Facebook to do this and have got information about where I work etc and copied this. Please could this be removed asap if you need any further information on myself to find the account please contact me on [protected]@live.co.uk

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6:41 am EDT

Tinder fraud and stolen identity

My Donna Africa IMAGE PIC is being used fraudulently by a user of yours who calls herself Vanessa. I have the pic still to prove it. I would like my image to be taken down as this is fraud and identity theft. You will see they have stolen my Donna Africa Model Pic from My StarNow profile pics https://www.starnow.com/TheDonnaAfrica/photos/5502940
Please can you have my image removed from this Vanessa's profile!
Thank you www.donnaafrica.co.uk

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G
5:42 pm EDT
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Tinder a guy called scott wampler tried to scam me for over 100k lucky for me I did not give him the money

I would like to warn other women re this guy he said he lived 7 yrs in Sutton was a Geologist and had to work oil rig for 6 weeks so never met him but I communicated via Viber and he rang me. He asked for £50 iTunes card which I sent to him. Then he said he had a business his Dad gave him textiles for cars. He then asked me to pay for samples which cost £53 and £9.50 bank charge which I did. He charged Volvo much more so I got paid £132 via western union. He then said a bulk order came through and would I pay as much as possible of the £115, 00.00. I then realised it was a scam. I did not pay any more out. I have reported to police also. I feel it is a lesson learnt and feel I was lucky. They draw you in then you make the small profit trying to draw you in for paying the large amount and putting pressure about deadlines. Please can you bar him from Tinder the sad thing is there are so many of them and they use someone else photo and change their name. The photos below are from Tinder website.

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Sherlock*1
, GB
Jun 12, 2017 8:30 am EDT

In reply to Geri Gribben - Hi I just wanted to say that this guy Scott Wampler is currently in touch with me and has been since the beginning of April 2017. He has told me the exact same story regarding his textile business and is currently wanting me to pay to release the goods from the Sweden Airport onto Volvo. He has also told me that he is currently working on a Rig for Chevron Oil in Turkey and there has been an incident on the rig which he has to pay damages for before they release his full payment. Again asking me to help out with a further $25000. His current telephone number he is dialling me on is via viber +[protected]. This guy needs removing off the site of Tinder website, and the police need to investigate as much as possible. He has given me his so-called off-shore account details and details of his foreman's account too in Turkey

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S
7:41 pm EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Tinder - online member

Minto Singh has been using a fake profile to meet men and women on Tinder. Minto also known as Lakhbir 39 years old is a member of Zoosk, Hook Up Dating and Mingle2. Watch out especially Indian girls, Lakhbir known as Minto likes to ask for money to buy 420 and suggest sex on a first date what a [censor] I met Lakhbir last year Aug. 2016 online. We met at a...

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K
7:06 am EDT
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Tinder help/tech support

I recently reapplied to tinder, (i have been a user on and off for around 2 years now) Having been single for 2 years and tried more than one dating site including partners POF and Ok Cupid. But didn't find much luck.
I received an email within 24 hours of reapplying, telling me my account had been deleted due to "violating terms of service". But with no explanation of how I violated terms and conditions. Tinder has made me feel like a criminal with no explanation. Since having an account I never received any warnings or reports to remove content that may be deemed a violation of their terms and conditions. So I emailed the help/support team to ask exactly 'how' I violated terms and conditions, and they simply replied with what looked like an automated/ generated response that basically said:

"Your account has been removed and banned from Tinder for violating our Terms of Service or Community Guidelines in some way"

This is not a good enough response and I would like it further investigating, I am a respectable person and have only ever used Tinder respectfully in the search for love and to find a suitable match etc.

If the reason for the ban cannot be explained then I expect my account to be reinstated and demand an apology for the way I have been made to feel like some sort of criminal.

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C
8:30 pm EDT

Tinder there are men who are fakes on your site.

I was corresponding with a guy who seemed nice. And I asked him questions about his name and his Facebook site since most have to have a FB account to sign it with. Tinder. He gave me his FB name and info. and he has no friends and it was obviously a fake account on FB. They all of a sudden he deleted our conversations. His fake name on Tinder was Jordaan (Petrus) he is a fake. I am really not happy with the quality of men on this site so far. Either fakes or ask for sex very quickly. WTF. Don't be surprised by this if you use this site. Chris

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12:02 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Tinder poor services

I have been locked out for a couple of weeks. Have been thinking of deleting this account as y'all are letting in far too many scammers and people from overseas. This is unacceptable to me and should be for y'all also considering the nasty climate we live in. Do your due diligence before someone sues you for being so damn lax in your policies.
I would like to have my account unblocked (Have no idea why it's even an issue) and I INSIST on a response as I have gone through these posts looking for answers and y'all don't seem to ever comment or help people having issues and it's not all in regards to the financial aspect, but you shouldn't be ignoring those posts either. YOU DO HAVE A MORAL AND ETHICAL RESPONSIBILIES TO UPHOLD.
I have been contacted ONLY by scammers. You can tell that their sentence structure is wonky and they don't have English down, what was creepy was someone found me on Viber and then when I asked them, was told I had given them my number... Yeah, NOT. Blocked. If you are going to have this open to the world, you do need to do due diligence for safety reasons.
Another individual, Ronald Allen Attebberry is a felon on probation for Stalking his ex GF, breaking and entering, Assault and causing severe bodily injury to an elderly person while attempting to stalk ex gf again in September of 2016. My question is this, why isn't your legal department on this, with you having dedicated staff, to o through court record of the people signed up. Why not do a light (At the very least) background check on everyone signing up BEFORE they can access your site and you run them yearly or bi-yearly. SOMETHING.
I also happen to think that people need to be required to list what they are looking for and any complaints coming through are investigated fast and in depth.
Please find out why my account won't let me log in, reset it and contact me in a timely manner.
This is frustrating and annoying.

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7:18 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

Tinder - being banned for no reason or explanation

Hello I would like to make an official complaint about the lack of support from Tinder the on line dating app. I have recently been banned and was told it was for violating their rules. I have not done this in any way at all. I have recently became single after a long relationship. When my relationship ended I started using tinder but suddenly I received...

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9:10 am EDT
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Tinder dating

Typical scam, be aware!
1. He/she will deter you from the site
2. He/ she will tell you that they are so in love with you after talking for only a bit and despite never having met you in person
3. They will not be consistent in their converstional skills, meaning they do not answer to direct questions
4. They are unable to be tracked down by their names which is strange, considering, they mostly work as freelancers overseas...they claim to not have a FB account (how did they register with Tinder then?)
5. They send incredible poetic love letters which sound really personal but don't coincide with their other messages in terms of language and intelligence! Hint: copy their lovings worde into google search...

6. Finally they will start talking about money, problems, emergencies...
7. Don't get caught up in that, even if they are theatening with suicide...it's a scam, let them kill themselves and spare us ...

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V
8:38 am EDT

Tinder application

I had tinder app on my phone and few days back i had deleted this app from my phone. Now suddenly my gf asked me whether i am on tinder and she thinks i am using it which i am not . Can you please check how it is possible that my account is still active on tinder. Is there any un-authorized usage by tinder by collecting data from FB profile.
Regards
Vipul Singh

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J
2:23 am EDT

Tinder phone application

Yeah two things one there's a small tab up to the top now that says my card is hidden and to 'enable discovery' which is weird because it's already enabled in the settings and two that my likes refill in a weird manner, ill get a message saying i have likes again but ill actually end up getting what just looks like an unlimited amount of them, only for double the amount of time (that's supposed to go by) to go by before I ACTUALLY get my likes back and even then I'm matching with people at a much slower rate from when I used it a long time ago. i just downloaded the app again and it's looking like I'm not really getting put out there the way I should be like I was before, which I mean I guess could just be in my head but yeah im just wondering what's up doesn't seem to be working all correctly

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Update by j4yy
May 31, 2017 2:43 am EDT

Yeah I actually just submitted a complaint and it made me realize that every time that first time it says my likes are "refilled" is when the enable discovery issue i'm talking about arises and I get supposed unlimited likes, and basically it becomes apparent to me only very few of those "likes" actually get submitted through. because then they run out almost immediately. it's a confusing and tough cycle to explain when the energy for proper articulation escapes you and all I can think is this is by design to eventually get us all to sign up to tinder plus or something. so there's an all new complaint for ya then how about that. that aint cool bruh

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7:32 am EDT
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Tinder tinder

Discovered on May 16, 2017: My daughter, Bonnie Callander has had her image and name used to create a fake tinder profile. This was done as a form of harassment and to deliberately cause her stress. My daughter's Facebook profile picture and her name was copied and used as the profile picture for this Tinder profile. The picture also includes my daughter's friend Jessica Rankcom. Jessica also did not give permission for her image to be used.
The perpetrator imitated my daughter in online Tinder chats. In these chats the perpetrator also gave out her Snapchat user name. We discovered that this was happening through an acquaintance who believed that he was chatting to Bonnie. This person made contact with her on snapchat ( because he had been given Bonnie's snapchat user name by the person acting as her on Tinder) and talked about her Tinder profile. It was then we discovered that she was being imitated and portrayed in an unfavourable way.
We wish for this Tinder profile to be stopped (if it's not already deactivated). I have made a report to ACORN (Australian Cybercrime Online Reporting Network) and I would like for the perpetrator to be found and for he or she to be charged appropriately with Identity Theft, Defamation of Character, Cyber Bullying, Impersonation etc.
In addition to the Tinder conversations, Bonnie's Snapchat user name has been given out via This Tinder profile and now she receives random 'dick picks' which are quite distressing.
We are also concerned about what may have been said/ images sent under the guise of Bonnie's name.
Her reputation and mental health have suffered considerably because of this.
This incident has caused much stress at her school - Traralgon College. She is now being bullied and harassed. I am also a teacher at this college . There is a concern that the perpetrator is either a current or former student. It is definately someone she knows as they have been able to access her Facebook and they have also used sayings that Bonnie would use in relation to the mispronunciation of her last name CALLANDER VS CALENDAR. Eg: 'No my name is not calendar but you can take me on date' was the intro line used on the profile.
We wish for this cyber bullying issue to be resolved and the perpetrator to he'd accountable .

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9:31 pm EDT
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Tinder tinder

Hi, my name is Melissa and recently I have discovered that someone is using my name and a photo of me on tinder. I haven't ever used it as I'm in a relationship and one of his friends matched with this profile.. how do I get them reported? This is very unsettling for me and my partner as you could only imagine how he's feeling.. can you please help me get rid of this person impersonating me? I haven't had Facebook for awhile now so my account is deactivated so I am to believe.. I don't know if they have hacked into my Facebook as the old password I did use is saying it's incorrect. Please help

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7:53 pm EDT

Tinder I was incorrectly banned from the sites because I didnt share my contact details with few users

Dear sir/maam
I am 20years old just made an account 4 to 5days back made many friends 50 60 few have my contact details and few people asked for my number i didnt give so they started irritating me my only mistake was i didnt unmatch them so out of the one person was completely fakew hom i saw on yinder so i got scared and today i was banned uneccessarily 😔

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3:30 am EDT

Tinder tinder plus

My Tinder plus won't activate as another account registered to me is in use however was de-activated. The other account is not used by me or anyone it was blocked for some unknown reason, will deleting the account off its Facebook help to fix the issue or is there something else that I'm missing that will help resolve the issue.

Any responses are appreciated, please help! Thanks

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Tinder Customer Reviews Overview

Tinder is a popular dating app that has revolutionized the way people meet and connect with each other. The app has received a lot of positive reviews from users who have found love, friendships, and casual relationships through the platform.

One of the most significant advantages of Tinder is its user-friendly interface, which makes it easy for users to navigate and find potential matches. The app also allows users to customize their profiles and preferences, making it easier to find compatible matches.

Another positive aspect of Tinder is its large user base, which increases the chances of finding a suitable match. The app also offers a range of features, including the ability to swipe left or right on potential matches, messaging, and the option to link social media accounts.

Tinder has also received praise for its safety features, including the ability to report and block users who engage in inappropriate behavior. The app also offers a range of privacy settings, allowing users to control who can see their profile and personal information.

Overall, Tinder has received overwhelmingly positive reviews from users who have found the app to be an effective and enjoyable way to meet new people. With its user-friendly interface, large user base, and range of features, Tinder is a top choice for anyone looking to connect with others online.

Tinder In-depth Review

User Interface and Experience: Tinder offers a sleek and intuitive user interface that makes swiping through profiles a breeze. The design is clean and modern, allowing users to easily navigate the app and find potential matches. The overall experience is enjoyable and addictive, keeping users engaged and coming back for more.

Registration Process: Signing up for Tinder is quick and hassle-free. Users can create an account using their Facebook credentials or opt for a phone number verification. The process is straightforward, and within minutes, you'll be ready to start swiping and connecting with others.

Matching Algorithm: Tinder's matching algorithm is based on a simple yet effective concept of mutual interest. The app analyzes your preferences and behavior to suggest potential matches. It takes into account factors like location, age, and common interests to present you with profiles that are likely to be a good fit.

Communication Features: Tinder offers a variety of communication features to help users connect and interact with their matches. The app allows you to send messages, exchange photos, and even make video calls. Additionally, the "Super Like" feature lets you express a higher level of interest in someone, increasing your chances of making a meaningful connection.

Privacy and Security: Tinder takes privacy and security seriously. The app allows users to control their visibility and choose who can see their profile. Additionally, you can report and block users who exhibit inappropriate behavior. Tinder also ensures that your personal information is protected and not shared with third parties.

Membership Options and Pricing: Tinder offers both free and premium membership options. While the free version allows you to swipe and match with others, the premium subscription unlocks additional features like unlimited likes, passport to swipe in different locations, and the ability to see who likes you. The pricing is reasonable, and there are different subscription plans to choose from.

Mobile App Performance: The Tinder mobile app performs exceptionally well, providing a smooth and seamless experience. The app is responsive and rarely crashes or freezes. It is optimized for both iOS and Android devices, ensuring that users can enjoy the app's features without any technical glitches.

Customer Support: Tinder offers reliable customer support to assist users with any issues or concerns. They provide a comprehensive FAQ section on their website and offer email support for more specific inquiries. The response time is generally prompt, ensuring that users receive the assistance they need in a timely manner.

Success Rate and Quality of Matches: Tinder boasts a high success rate and delivers quality matches. The app's algorithm effectively filters potential matches based on your preferences, increasing the likelihood of finding compatible partners. Many users have reported finding meaningful relationships and even getting married through Tinder.

User Feedback and Ratings: Tinder has received positive feedback and high ratings from its user base. Users appreciate the app's user-friendly interface, effective matching algorithm, and the ability to connect with a diverse range of people. The app continues to evolve and improve based on user feedback, ensuring a positive experience for all.

How to file a complaint about Tinder?

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1. Log in or create an account:
- If you already have a ComplaintsBoard.com account, log in. If not, create a new account.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Tinder in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Tinder. Mention key areas of concern, any transactions with the company, steps taken to resolve the issue, personal impact, etc.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps to effectively file a complaint against Tinder on ComplaintsBoard.com.

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