I'm complaining about tinder and their useless customer service, it took me to tell them I was going to the ombudsman before I got a reply within 10 minutes, I was happy to pay the £6 a month because I could afford that but to advertise monthly pricing and then taking the whole year in one installment is false advertising, I need that money for travel to college and meals at college but can't even get a reply as to how many days it will take to get my money refunded, I would think a big business like tinder would have a 24/7 customer service team, they take your money quick enough but you have to fight tooth and nail to get it back, false advertising is against the law in the UK and that is what advertising monthly payment amounts but taking a full year, if I had known that was how it works I would never have went near signing up.

May 01, 2017

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