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Time Warner Cable / Roadrunner / poor customer service

1 Laredo TX, TX, United States

I requested phone service and they installed a wireless modem. NOw I have poor connectivity and only 36 Mbps. My old modem was giving my 5 bars throughout my house and even outside and had 54 Mbps. I have called several customer service agents to no availability. They even suggested my computer was bad. (HaHa). Now I'm having to spend a day here at home trying to trouble shoot my issues with these people.

I only requested phone service and now I have computer problems as well.

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