SUBMIT A COMPLAINT / customer service

OH, United States

Ordered two dresses from this website. Manufacturer is in China. Ordered size 6 dresses - but top is much smaller than a size 6. Color of the second dress not what was on the site. Web reply to my request to return was. basically they cannot accept returns without their approval and authorization - as in don't bother. Email replies to my request for returns was hard to understand "Chinglish". Message was clear though. I caused the problem. I had no proof it was wrong. My problem.

Do NOT order from this website unless you know exactly what you are getting into. It is not like working with an American retailer!!!

Feb 22, 2013

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