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Ticketbis / fraud and scam

1 Madrid, IA, Spain Review updated:
Contact information:

This company is a complete scam. They trick you into buying tickets up to triple the price and then they never deliver them. Most of the tickets are bought by brokers from this same company from the primary market and either they dispatch whichever ticket they have spare, regardless of whether it is the seat you initially purchased or they fail to deliver the ticket and put the blame of a fictitious third party. They even have the cheek to ask you to resell your unwanted ticket on their site so that they can get a percentage of the sale.

You cannot contact their customer service, only via chat and they are rude and try to avoid talking or helping you. Things have to get very ugly before they pay any attention to you, and in the end they do not care if you say that you will complain or call the media to say how they are scammers.


Nov 27, 2014
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  • Do
      18th of Jul, 2018
    0 Votes

    Yes I agree, unable to contact anyone about my tickets

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