Thrifty Rent A Cardaily toll charge

Review updated:

I was quoted for $495.66 but billed $731.01 for "agreeing to the daily toll charge when I signed at pickup".See the Top 10 Worst Complaints in New York, NY I called thrifty for billing concerns and was told that I agree to a $21 daily charge of the ez pass plate when I signed and they would not refund even though I did not use this plate pass daily. I told the gentleman at the counter that I did not want to use the pass for a daily rate and I was uniformed of this charge when I signed for the car. No one at thrifty customer service will reimburse me for the charges and I need help as I feel scammed.

Jan 09, 2017
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  • Po
      Jan 09, 2017

    Typically rental companies will have you sign a contract. Did you sign something?

    0 Votes

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