The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Thompson Cigar / cigars

1 Hanger RoadTampa, FL, United States Review updated:
Contact information:

I said yes to a free sampler to which the phone solicitor told me he would add some free Padrons. When the package arrived I owed $121.00 and was a member of thier cigar club. I was never asked to join. I returned all the cigars for a refund the same day after talking to a Thompson supervisor. They then billed me nearly $18.00 for shipping & handling even though I never agreed to join the club in the first place. BEWARE they have a habit of dropping your call when they find out you want to return the product. I was dropped 3 times before I got a supervisor. They are crooked

Ke
Sort by: UpDate | Rating

Comments

  • Hi
      20th of Sep, 2009
    0 Votes

    I was a customer of Thompson Cigar for quite some time and was also a member of their phony cigar club that promotes discounts and offers gifts and free cigars after so many points have been earned, but the reality is the cigar club is a scam. They overcharge for their products and in the end you are paying for any freebies that they give you period. I found the same cigars at JR Cigar for quite less and they have been great company to buy from. In my frustration I even wrote the owner of Thompson with my experience and of course I was never contacted. The company and the way they promote their products is nothing less than a big scam designed to rip you off. DO NOT BUY ANYTHING FROM THOMPSON CIGAR!

Post your comment