Thompson Cigar / I am very displeased with the customer service at thompson cigar co.
I have been a loyal customer of Thompson Cigar co. for many years. I have written to them no less than 3 times wondering why I haven't gotten the cigars that I had originally ordered, each time I have contacted customer service only to receive an initial response, but absolutely no follow up... ABSOLUTELY NONE!!! I have contacted the company and asked for the President's name, only to be told by a very rude customer service rep that I cannot have his email address...
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