The Needed Necklace

I ordered an expensive ring for my sister's birthday with an expedited delivery. Somehow the company forgot to mention that actually this ring was out of stock and been unavailable for 4 weeks. But my money was charged. Moreover, I learned this detailed only when I called them two weeks later (when I realized they hadn't shipped anything).
Well done, Needed Necklace. Thank you for ruining my surprise.

I placed an order for a ring with the needed necklace after I never received confirmation of my order I contacted the company when I saw on my bank statement I was charged for the item. they claim they had no order and didn't acknowledge receiving my payment I showed them a screenshot of the payment that had cleared my bank and they still were unable to resolve telling me they had no order. They asked me over and over to provide more information. I asked them for a refund and received no response. They have stolen my money, don't buy from The Needed Necklace!

Step by step to see how ridiculous they are:
1) Aug. 3d. I ordered a very beautiful necklace
2) Aug 5th. They notified me that they received my order
3) Aug 7th. The order was shipped. Very nice, that's pretty fast.
4) Aug 10th. First email from them out of many. They started bombarding me with emails asking to write a review about the order. Each email contained the same information.
Their customer service ignored my messages.
5) Aug 30th. I finally got the order. A f####g terrible necklace made of a cheap material. As if it was for a child.
Long waiting of a piece of crap? It wasn't even worth it.
I'm so angry and frustrated.

I was trying to purchase a ring but there is no sizing guideline. I tried click on the links in their advert on facebook but nothing happens. I tried their contact us once again nothing happens. I have since read a few negative reviews which leads me to belief they are scammers? Please can you inform me if they are a genuine company selling genuine jewellery? If they are a fake company then facebook needs to be made aware so they can stop scamming innocent people.

I have ordered from The Needed Necklace and my order was made on 18.11.2016. I finally received my order this week and must say that I'm very disappointed with the quality of my necklace, it looks nothing like pictures on their website and is poorly made. That was a present for a dear friend of mine but now I have to think of another present. No way I would give this peace of junk as a present! I hope I'll get a refund for this. I already sent them a message via email but they did not reply anything yet. Shop elsewhere.

I have made an order and purchased something from The Needed Necklace website. After that I decided to read some reviews about this company and I was shocked and terrified when I saw all the terrible reviews. About 10 minutes passed after I placed my order when I contacted The Needed Necklace customer service and asked them to cancel my order. I received a reply from their support stating that they were unable to cancel my order because it was already shipped. What a scam! Like I said before only 10 minutes passed and they tried to assure me my order was shipped! Not only they scammed me but they also tried to make a fool of me! Beware and stay away!

I purchased a ring as a holiday gift for my aunt on 25/11/15. My order was not marked and shipped out until 2/12/15, and now there are only few days left before the holiday, but the ring has still not arrived. Their website states that simply placing an order by 25/11 would ensure holiday arrival. But that is not true! I placed my order in time, but still nothing! I recently contacted the customer service asking for my tracking information. They told that my order shipped out directly from China, and that was even worse! I am certain that the gift won't arrive in time for the holiday or that it will ever arrive. And also I am having doubts about its quality, because it was made in China! Better spend extra money on quality jewellery from a more reputable company or just spend your time shopping in local shops!