SUBMIT A COMPLAINT

Telkom SA SOC / prepaid data loss before expiry date

Pretoria, South Africa
Contact information:

I bought 2GB pre paid data on the 5th of this month and I used the data for accessing few mobile applications . To my surprise last night my data was still almost 2GB and I accessed my whatsapp. Today I decided to connect Internet but unfortunately I got a notification for running out of data and immediately I called the call centre and the only thing they could say was just to confirm that I am running out of data without explaining what happened to it. I am so disappointed and having regrets for buying something that I am very sure that I didn't use . If this is how Telkom pushes it's business then I'll rather not ever have any of their products .

Me
May 11, 2017

Post your comment