Telecheck / Nasty customer service
Telecheck has some very nasty people working for them. I went to foodlion in hopewell virignia. i have been writing checks there for months. nothing ever bounced. i went in yetersday and bought 96 dollars worth of food i needed. foodlion runs my check and i get some "verification" denial. the manager tells me to just call and that most of the time it is no problem. i call and get this woman name AILEEN, ID# 5858. She is some type of oriental woman that could barely talk. She asks me a whole bunch of questions for 5 minutes. Then she tells me im denied and that i need to find another source of payment. i proceed to tell her that i dont have a debit card yet and that the bank is already closed. she calls be by my FIRST name and asks me "what part of find another source of payment do i NOt understand" ? I then went off. i told her she was NOT going to talk to me like that, that I was an officer in the united states army, fresh back from afghanistan, and that if she cant talk to people like she has some sense, she needed another job. I was told I was deneied because the "database" didnt show history of me writing a lot of checks ? Does that make sense to anybody here ? I hate checks. but i had to use what i had til i get my card. i had to leave my food there ... smh.
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